Bethany Murphy
Summary
Hardworking Bartender committed to upholding highest standards of customer service and safe food handling practices. Working an array of music festivals such as Gold Rush, Subtronics, Body Language, Tiesto, Life Light, DeadMau5, NGHTMRE, NFL Eagles Welcome party, and our very own Arizona Soccer team Phoenix Rising and Wild Horse Pass Motorsport.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender, Server, Cashier, and Food
Rawhide Western Town
02.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served food and beverages promptly with focused attention to customer needs.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier and Beertender
Wildhorse Pass Motor Sport
02.2019 - 02.2024
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Relentless Beats
05.2019 - 04.2022
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Receptionist and Client Conversion Specialist
H&R Block
09.2019 - 04.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Researched and analyzed tax developments and applications to specific business situations.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
Education
PSY101 - Behavioral Sciences
Coconino Community College
Flagstaff, AZHigh School Diploma -
Learning Foundation And Performing Arts Gilbert
Gilbert, AZ05.2018
Skills
- Computer Software and Application Knowledge
- Critical Thinking
- Communication
- Teamwork
- Emotional Intelligence
- Money Handling
- Cash Register Operations
- Payment Processing
- Phone Etiquette
- Daily Logs
- Food Safety Standards
Certification
- Certified Bartender, Az Liquor Training - May 2025
- Certified Aesthetician, Evit - 600 Hours
- Certified professional in Chemical Peels Science, and Application. ,PCA - Certified Nov. 14 2019
Timeline
Receptionist and Client Conversion Specialist
H&R Block
09.2019 - 04.2021
Bartender
Relentless Beats
05.2019 - 04.2022
Cashier and Beertender
Wildhorse Pass Motor Sport
02.2019 - 02.2024
Bartender, Server, Cashier, and Food
Rawhide Western Town
02.2019 - Current
PSY101 - Behavioral Sciences
Coconino Community College
High School Diploma -
Learning Foundation And Performing Arts Gilbert
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