Detail-oriented administrative professional with experience in calendar management, procurement optimization, document preparation, and business/customer communication. Committed to enhancing business processes and supporting organizational efficiency.
Work History
Secretary
5 Years 11 Months
Parker's Auto Detail | 08.2020 - Current
Coordinated supplies and inventory, optimizing procurement processes for cost efficiency.
Responded to all correspondence to facilitate communication and enhance business processes.
Managed calendars and scheduling appointments to optimize time management.
Managed business advertising and budget
Home Daycare Owner
8 Years 10 Months
Self-employeed | 09.2017 - Current
Developed and implemented age-appropriate educational activities for children.
Maintained a safe and nurturing environment for children's growth and development.
Managed daily schedules, ensuring timely meals, naps, and playtime.
Established positive relationships with parents through effective communication and feedback.
Implemented health and safety protocols in compliance with child care regulations.
Evaluated children's progress and adjusted activities to meet individual needs.
Created a structured curriculum that promotes social, emotional, and cognitive development.
Secretary
4 Months
Fast Pace Urgent Care | 05.2017 - 09.2017
Answered multi-line phone system and enthusiastically greeted callers.
Handled and prepared confidential documents and correspondence
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Maintained electronic filing systems and categorized documents.
Provided clerical support to company employees by copying, faxing, and filing documents.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Secretary
9 Months
Wood Law Office | 10.2015 - 07.2016
Managed scheduling and calendar coordination for attorneys, ensuring optimal time management.
Drafted and formatted legal documents, maintaining accuracy and compliance with office standards.
Facilitated communication between clients and legal staff, enhancing client relationships and service delivery.
Organized case files and maintained document tracking systems for efficient retrieval and reference.
Processed incoming correspondence, prioritizing urgent matters to support timely responses.
Assisted in billing processes by preparing invoices and tracking payments for legal services rendered.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Assisted in real estate loan closings as the communication between different parties (lawyers, realtors, bank loan department, clients)
Assisted in the preliminary and final title opinions requested through the financial institutions for loan closings
Assisted financial institutions in the release of liens on paid loan accounts
Paraprofessional
2 Years 9 Months
Henderson County Board Of Education | 08.2012 - 05.2015
Assisted teachers in implementing instructional strategies to enhance student learning outcomes.
Supported classroom management by addressing student behavior and fostering a positive learning environment.
Facilitated small group activities, promoting collaboration and engagement among students.
Monitored student progress, providing feedback to educators for tailored instructional adjustments.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
Associate of Science - Early Childhood Education
Jackson State Community College | Jackson, TN
High School Diploma
Scotts Hill High School | Scotts Hill | 05-2002
Skills
Customer service
Verbal and written communication
Office administration
Organization
Keyboarding skills
Appointment scheduling
File management
Document preparation
Calendar management
Schedule management
Multi-line phone systems
Timeline
Secretary
Parker's Auto Detail
08.2020 - CurrentRead More
Home Daycare Owner
Self-employeed
09.2017 - CurrentRead More
Secretary
Fast Pace Urgent Care
05.2017 - 09.2017Read More
Secretary
Wood Law Office
10.2015 - 07.2016Read More
Paraprofessional
Henderson County Board Of Education
08.2012 - 05.2015Read More
Jackson State Community College
Associate of Science from Early Childhood Education