Bethany Newman
Jonesboro,Arkansas
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Front Desk Receptionist
Primary Care Pediatrics
Millington , TN
12.2021 - Current
- Administered medications and vaccinations under physician's supervision.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Registered new patients into practice management software program accurately entering demographic information.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Participated in continuing education to stay current with phlebotomy practices.
Inspector
Landau Uniforms
Olive Branch, Mississippi
06.2021 - 10.2021
- Assisted in training new inspectors on safety protocols and standards.
- Identified production concerns and worked with supervisors to understand and remedy situations.
- Reported and tracked deviations from quality standards and recommended corrective action to appropriate personnel.
- Rejected products and materials failing to meet expectations.
- Approved incoming materials by confirming specifications and conducting measurement tests.
- Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
Medical Assistant
Pain Management Center
Jonesboro, AR
07.2020 - 02.2021
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Cleaned and maintained medical equipment following procedures and standards.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Organized patient charts before each day's clinic sessions began.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Operator
NEA Call Center
Jonesboro, AR
02.2020 - 06.2020
- Navigated through computer systems to review information and respond appropriately to callers.
- Delivered fast, friendly and knowledgeable service for routine questions and concerns
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Took messages from patients and promptly relayed to appropriate staff.
Medical Assistant
Dr Randy Roberts Rheumatology
Jonesboro, AR
05.2018 - 08.2019
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Explained treatment procedures and physicians' instructions.
- Organized patient charts before each day's clinic sessions began.
Certified Phlebotomy Technician
St Bernards Medical Center
Jonesboro, AR
05.2017 - 05.2018
- Performed venipunctures and capillary punctures on patients of all ages.
- Prepared specimens for transport to other laboratories or facilities as needed.
- Communicated with physicians regarding any discrepancies or irregularities found in laboratory results.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Assisted in the training and mentoring of new phlebotomy staff.
Education
Some College (No Degree) - Phlebotomy, CNA ,PCT
Arkansas State University
Jonesboro, ARSkills
- Phlebotomy techniques
- Medical records management
- Adaptable
- Medical terminology
- Medical procedures
- Procedure assistance
- Direct patient care
Timeline
Medical Assistant/Front Desk Receptionist
Primary Care Pediatrics
12.2021 - Current
Inspector
Landau Uniforms
06.2021 - 10.2021
Medical Assistant
Pain Management Center
07.2020 - 02.2021
Operator
NEA Call Center
02.2020 - 06.2020
Medical Assistant
Dr Randy Roberts Rheumatology
05.2018 - 08.2019
Certified Phlebotomy Technician
St Bernards Medical Center
05.2017 - 05.2018
Some College (No Degree) - Phlebotomy, CNA ,PCT
Arkansas State University