Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marsiana Miller

Atlanta,GA

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Assistant/Front Desk Receptionist

Southern Primary Care
12.2024 - Current
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Lunch Assistant

Clayton County Public Schools
02.2024 - 07.2024
  • Increased student satisfaction by regularly gathering feedback on menu offerings and making necessary adjustments accordingly.
  • Upheld federal, state, and local health regulations by following strict food handling procedures at all times.
  • Facilitated smooth transitions between lunch periods by efficiently cleaning and resetting tables, allowing for a streamlined dining experience.
  • Managed food inventory to minimize waste and reduce food costs.
  • Reduced wait times for students by speeding up service lines without compromising on quality or safety measures.
  • Assisted with special dietary needs of students, providing appropriate meal options according to individual requirements.

Customer Service Cashier

Ross Dress for Less
10.2023 - 01.2024
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.

Receptionist Administrator

Nak Union Behavioral Health
03.2021 - 05.2021
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Updated office policies and procedures manual, ensuring compliance and up-to-date guidelines.
  • Ensured welcoming environment for visitors, contributing to positive first impressions.

Education

Diploma -

UEI College
Morrow, GA
08.2024

North Clayton High School
College Park, GA
05.2021

Skills

  • HIPAA compliance
  • Laboratory specimen collection
  • Phlebotomy techniques
  • Medication administration
  • Vital sign monitoring
  • First aid and CPR
  • Medical terminology knowledge
  • Specimens collection and processing
  • Electronic medical records
  • Patient flow management

Certification

  • RMA - Registered Medical Assistant
  • PT - Phlebotomy Technician
  • CPR

Timeline

Medical Assistant/Front Desk Receptionist

Southern Primary Care
12.2024 - Current

Lunch Assistant

Clayton County Public Schools
02.2024 - 07.2024

Customer Service Cashier

Ross Dress for Less
10.2023 - 01.2024

Receptionist Administrator

Nak Union Behavioral Health
03.2021 - 05.2021

Diploma -

UEI College

North Clayton High School

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