Summary
Overview
Work History
Education
Skills
References
Timeline
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Bethany Perrette

Austin,TX

Summary

Focus driven and committed to providing exceptional customer service,devoted to giving every customer a positive and memorable experience. Dedicated and customer-focused professional with a proven track record of delivering exceptional service. Committed to creating positive and memorable experiences for every customer. Possesses a strong work ethic and a passion for providing top-notch service. Seeking opportunities to leverage skills and drive results in a customer-centric environment

Overview

3
3
years of professional experience

Work History

Receptionist

JCPenney
College Station, TX
09.2022 - 08.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Maintained an accurate record of all visitors to the premises by diligently updating the daily log book.

Server

Freddy's Frozen Custard & Steakburgers
College Station
08.2022 - 06.2023
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Prepared drinks according to standard recipes.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Greeted guests and provided menus.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Cashier

HEB Grocery Store
Austin, TX
01.2021 - 03.2022
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.

Education

High School Diploma -

Vista Ridge High School
Leander, TX
05-2023

Skills

  • Scheduling
  • Calendar Management
  • Document Management
  • Multitasking and prioritization
  • Schedule Management
  • Security understanding
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Safe Food Handling
  • Food Running
  • Guest Engagement
  • Supply Restocking
  • Beverage Preparation
  • Table Bussing
  • Order Management
  • Order Accuracy
  • Customer Service
  • Customer Assistance

References

References available upon request.

Timeline

Receptionist

JCPenney
09.2022 - 08.2023

Server

Freddy's Frozen Custard & Steakburgers
08.2022 - 06.2023

Cashier

HEB Grocery Store
01.2021 - 03.2022

High School Diploma -

Vista Ridge High School

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Bethany Perrette