Bethany Reed
Virginia Beach,VA
Summary
Dynamic Assistant Manager with a proven track record in customer service and team leadership. Skilled in staff training and conflict resolution, fostering a positive work environment while ensuring exceptional customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Teriyaki Madness
Virginia Beach, VA
02.2024 - Current
- Supervised daily operations ensuring adherence to quality standards and customer satisfaction
- Trained and developed staff in service protocols and operational procedures
- Coordinated scheduling to ensure adequate staffing during peak hours
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Barista
Bridge Cafe
Virginia Beach, VA
01.2023 - 01.2026
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Developed strong customer relationships by providing exceptional service and personalized recommendations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Maintained regular and consistent attendance and punctuality.
Preschool Assistant Teacher
Bridge Church
Virginia Beach, VA
01.2022 - 03.2024
- Facilitated early childhood learning through engaging and interactive activities.
- Assisted in developing age-appropriate lesson plans tailored to diverse learning styles.
- Provided a nurturing environment, promoting social and emotional development among students.
- Collaborated with lead teachers to implement classroom management strategies effectively.
- Supervised children during in-classroom activities and on playground.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
High School Diploma -
Homeschool
Virginia Beach, VA03-2023
Skills
- Customer service
- Team leadership
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Conflict resolution
- multitasking abilities
- organizational skills
Timeline
Assistant Manager
Teriyaki Madness
02.2024 - Current
Barista
Bridge Cafe
01.2023 - 01.2026
Preschool Assistant Teacher
Bridge Church
01.2022 - 03.2024
High School Diploma -
Homeschool