Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Rivera

Port Charlotte,FL

Summary

Detail-oriented individual with 15 plus years of experience. Known for strong adaptability and problem-solving skills, contributing to smooth daily operations/procedures and improved customer and patient satisfaction through effective communication and problem solving skills.

Overview

2026
2026
years of professional experience

Work History

Lead Banquet Server

Boca Royale Golf & Country Clb
2024 - Current
  • Delivered exceptional service to high volume of daily customers, enhancing overall guest satisfaction.
  • Resolved guest concerns promptly, improving customer experience and ensuring timely escalation of issues to management.
  • Facilitated positive interactions with guests, ensuring satisfaction and encouraging repeat business.

Front Desk Lead

Gasparilla Inn & Club
2022 - 2024
  • Coordinated front desk operations, improving daily workflow and guest satisfaction.
  • Facilitated communication between departments, enhancing overall guest experience.
  • Resolved guest inquiries and issues promptly, ensuring high levels of customer satisfaction.

Medical Assistant

Bayfront Health Punta Gorda
2019 - 2022
  • Supported physicians in patient care by taking vital signs and histories, and preparing patients for examinations.
  • Maintained accurate patient records using electronic health record systems.
  • Ensured patient understanding of treatment plans and follow-up care through clear communication.

Education

Medical Assistant

Southern Technical College
Port Charlotte, FL
07.2019

Skills

  • Customer service
  • Time management
  • Issue resolution
  • Effective communication
  • Patient care
  • Treatment planning
  • Front desk coordination

Timeline

Lead Banquet Server

Boca Royale Golf & Country Clb
2024 - Current

Front Desk Lead

Gasparilla Inn & Club
2022 - 2024

Medical Assistant

Bayfront Health Punta Gorda
2019 - 2022

Medical Assistant

Southern Technical College
Bethany Rivera