Bethany Spears
Orange,Texas
Summary
Sales associate with 2+ years of experience in customer service and product sales. Focused on enhancing customer experiences and resolving issues promptly to drive satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Sales Associate
Family Dollar
Orange, Texas
02.2024 - Current
- Assisted customers with product selection and inquiries.
- Engaged with customers to enhance their shopping experience. Provided exceptional customer service.
- Resolved customer complaints and issues promptly to ensure customer satisfaction.
- Performed cash register operations and executed transaction processing efficiently to ensure timely customer service
- Organized merchandise displays to improve product visibility and attract customer interest.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained up-to-date knowledge of store merchandise and policies.
- Collaborated with team members to maintain a professional and clean environment.
- Built and maintained relationships with peers and upper management to drive team success.
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
- Developed promotional strategies that contributed to increased sales volume.
Education
Associate of Applied Science - Computer Information Systems
Lamar State College Orange
Texas05-2027
Skills
- Customer service
- Product sales
- Product promotion techniques
- Cash handling accuracy
- Microsoft applications
- Analytical skills
- Problem-solving skills
- Time management
- Task prioritization
- Team collaboration
- Listening skills
- Verbal/written communication
- Feedback implementation
- Multi-tasking strength
- Excellent people skills
- Policy and procedure adherence
Timeline
Sales Associate
Family Dollar
02.2024 - Current
Associate of Applied Science - Computer Information Systems
Lamar State College Orange