Bethany Theis
Friend,NE
Summary
Detail-oriented healthcare professional with expertise in patient scheduling and insurance verification. Coordinated patient flow and managed electronic health records, ensuring accurate documentation and compliance with HIPAA regulations. Streamlined referral requests and appointment preparations, enhancing patient experience. Developed efficient office procedures that improved workflow and fostered team collaboration in delivering quality patient care.
Overview
1
1
Certification
2
2
years of post-secondary education
13
13
years of professional experience
Work History
Patient Cordinator
Fillmore County Medical Center
Friend, NE
05.2022 - Current
- Coordinated patient scheduling for Fillmore County Medical Center clinic visits and follow-ups.
- Verified insurance coverage and collected demographic information at patient check-in.
- Answered patient calls and routed questions to appropriate medical staff.
- Updated electronic health records with accurate patient information and visit details.
- Assisted patients with referral requests and appointment preparation paperwork.
- Communicated scheduling changes with providers, nurses, and front desk teams.
- Reviewed patient forms for completeness before registration and clinical visits.
- Supported smooth patient flow across Fillmore County Medical Center departments.
- Ensured all paperwork related to patient care was completed accurately and timely.
- Coordinated patient appointments and maintained appointment schedule.
- Pulled patient files and verified insurance before patient's appointment.
- Processed referrals from primary care providers for specialist consultations or treatments.
- Monitored compliance with HIPAA regulations regarding confidentiality of patient information.
- Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
- Created monthly reports detailing productivity levels of providers within the practice setting.
- Maintained inventory of medical supplies and equipment used in providing patient care.
- Prepared patient charts prior to visits and updated records after each visit.
- Collected patient data and documented records of health condition, hospitalizations and lifestyle patterns.
- Coordinated care for patients, oversaw admission processes and managed patient flows.
- Developed and implemented patient intake forms to ensure accurate information was collected.
- Resolved issues arising from incorrect coding or denied claims due to lack of pre-authorization.
- Coordinated follow-up care for discharged patients and monitored progress towards recovery goals.
- Assisted with the development of efficient office procedures for improved workflow.
- Mentored new hires, including explaining hospital policies, procedures, and practices.
- Passionately focused on providing care and assistance to patients during times of illness or injury.
- Served as liaison between patients, medical staff, and insurance providers. between physicians, staff members, patients, families, and third party payers.
- Conducted research on health plan benefits to determine eligibility criteria for services.
Para Professional ,Head Volleyball, Track Coach
Dorchester Public School
Dorchester, NE
08.2013 - 05.2022
- Coached Dorchester Public School student-athletes in track and field fundamentals.
- Planned daily practices for sprints, distance runs, jumps, and throws.
- Instructed athletes on proper warmups, stretching, and injury prevention.
- Evaluated athlete performance and adjusted training plans for individual needs.
- Monitored athlete behavior and reinforced school sportsmanship standards.
- Coordinated with Dorchester Public School staff on uniforms, equipment, and facility use.
- Communicated regularly with parents regarding their child's progress.
- Maintained accurate records of athlete's progress throughout the season.
- Managed athlete out-of-season conditioning.
- Collaborated with other coaches in order to develop effective practice plans.
- Established clear benchmarks for performance and monitored individual and team progress.
- Reinforced lesson plans through small-group and one-on-one support.
- Documented student observations and shared updates with school staff.
- Guided students through routines, expectations, and safe classroom behavior.
- Collaborated with teachers, counselors, and support staff on student needs.
- Prepared instructional materials and organized classroom supplies.
- Monitored student activities during class, recess, and transitions.
- Assisted individual students with assignments, behavior, and learning accommodations.
- Supported teachers with classroom instruction and daily student supervision.
- Applied positive reinforcement to redirect negative behaviors.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
Education
Associate of Science - Exercise Science
Bryan Online
Phoenix , Az 08.2014 - 05.2016
Salina South High School
Salina, KsSome College (No Degree) - Early Education
KState
Manhattan, KSSkills
- Appointment coordination
- Appointment scheduling
- Referral processing
- Insurance verification
- Electronic health records
- Electronic records management
- Medical records management
- Patient flow coordination
- Patient care and education
- Patient support
- Patient safety
- HIPAA compliance
- Policy compliance
- Administrative procedures
- Front desk operations
- Office administration
- Resource management
- Performance improvement
- Clear communication
- Communication skills
- Attention to detail
- Problem solving
- Team collaboration
- Conflict resolution
- Performance improvement
- Communication skills
- Patient safety
Certification
I'm CPR and First Aid Certified. I'm certified through the Nebraska Department of Edcation for substitute teaching, I have also completed coaching certifications and all the health classes that are involved. I'm registered with the DMV on the National Registry to run D.O.Ts
Affiliations
I'm involved with my church in Cordova. I help with the Bible walk and VBS. I also keep book for the local high school volleyball team.
References
References available upon request.
Timeline
Patient Cordinator
Fillmore County Medical Center
05.2022 - Current
Associate of Science - Exercise Science
Bryan Online
08.2014 - 05.2016
Para Professional ,Head Volleyball, Track Coach
Dorchester Public School
08.2013 - 05.2022
Salina South High School
Some College (No Degree) - Early Education
KState