Dynamic professional with a proven track record in customer service and document management, honed across roles from Home Health Aide to Ballet and Modern Instructor at Belmont School Of Ballet. Excelled in creating organized, efficient environments and fostering teamwork, significantly enhancing client and student outcomes. Skilled in data entry and problem-solving, consistently delivering results beyond employer expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Work History
Home Health Aide
8 Years
Self Employed | 10.2018 - Current
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Improved patient well-being by providing compassionate and attentive personal care.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Ballet Instructor
7 Years 9 Months
Momentum Dance LLC | 09.2015 - 06.2023
Developed customized lesson plans that catered to the unique needs of each student, resulting in improved overall performance.
Served as a positive role model for students, demonstrating a strong work ethic, dedication to the craft of ballet, and commitment to personal growth.
Implemented creative teaching methods, making lessons engaging and enjoyable while maintaining a focus on proper technique.
Assisted in selecting appropriate music choices for performances, ensuring a cohesive artistic vision was maintained throughout productions.
Evaluated student progress throughout the year using formal assessments such as written exams or practical demonstrations.
Office Assistant
8 Years 9 Months
Belmont School Of Ballet | 08.2012 - 05.2021
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained and updated office records, both digital and physical.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Increased customer satisfaction by providing professional and courteous front desk support.
Sales Associate
8 Years 9 Months
Belmont School Of Ballet | 08.2012 - 05.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Ballet and Modern Instructor
8 Years 9 Months
Belmont School Of Ballet | 08.2012 - 05.2021
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Boosted student performance by providing individualized support and targeted feedback.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
Observed and adopted new techniques from skilled instructors and lecturers.
Ballet Instructor
1 Year 9 Months
Charlotte Youth Ballet/Greater Enrichment Program | 08.2017 - 05.2019
Provided individualized feedback to students on their technique, enabling them to refine their skills and excel in performances.
Developed customized lesson plans that catered to the unique needs of each student, resulting in improved overall performance.
Promoted a positive learning environment by encouraging open communication.
Organized successful recitals and showcases, highlighting the progress and achievements of students.
Shifted between formal and informal methods of teaching to keep students engaged.
Education
Bachelor of Arts - History
Southern New Hampshire University | Hooksett, NH | 06.2024
President's List: Winter 2023, Summer 2023, Fall 2023
Awarded Honor Roll Seven Times
3.952 GPA
Capstone Project: The Role of Women in Ancient Egypt, Capstone Paper, and Presentation that went through the many different roles women played in Egypt's ancient world using a majority of primary documents with the assistance of secondary sources who focused on the subject in an unbiased light.
Associate of Arts
Central Piedmont Community College | Charlotte, NC | 05.2015