Bethel Henok
Silver Spring,MD
Summary
Motivated and detail-oriented college student pursuing a Finance degree with hands-on experience in retail management. Proven ability to handle complex transactions, manage inventory, and provide exceptional customer service. Skilled in financial analysis, budgeting, and data interpretation, with a strong foundation in economic principles. Adept at leveraging retail experience to develop strong communication and problem-solving skills. Eager to apply academic knowledge and practical experience to a dynamic finance role, contributing to team success and gaining valuable industry insight.
Overview
8
8
years of professional experience
Work History
Sales Associate
Fresh Baguette
07.2023 - 09.2024
- Handle cash and card transactions from customers and opening/closing the register
- Handle, serve, and make food
- Give customers relevant information and assistance regarding questions and concerns
- Assist and promptly attend to customers in a high-traffic environment.
Receptionist
Montgomery County Recreation
05.2022 - 05.2023
- Greet visitors, helping them navigate through the center
- Answer, screen, and forward incoming phone calls
- Perform clerical tasks such as filing, photocopying, transcribing, and faxing.
Lead Cashier
Foot Locker, Mall in Columbia
07.2020 - 08.2021
- Handle cash and card transactions from customers
- Resolve customer complaints, guide them, and provide relevant information throughout a high-traffic environment
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Check for correct sizing and sensors on shoes and apparel
- Issue change, receipts, and refunds/returns
- Locate items from the backroom to restock the accessory wall
- Sanitize high-volume surfaces and areas.
Camp Counselor
Montgomery County Recreation
06.2019 - 08.2019
- Assist adults and students with any questions
- Look after children and plan activities to keep them occupied for the day
- Communicate and present at events and showcases.
Therapeutic Counselor
Montgomery County Department of Therapeutic Recreation, Marilyn J. Praisner SFC
06.2016 - 08.2018
- Volunteered to help a child with disabilities get along and be included with other campers
- Planned daily activities for children to participate in and develop social skills
- Helped enrich the social skills and vocabulary of campers.
Education
Bachelor of Science - Finance
Howard University
Washington DC12-2025
Skills
- Organization
- Multitasking
- Flexibility
- Time management
- Working under pressure
- Good communication
- Customer service
Languages
Amharic
Native/ Bilingual
Spanish
Professional
Timeline
Sales Associate
Fresh Baguette
07.2023 - 09.2024
Receptionist
Montgomery County Recreation
05.2022 - 05.2023
Lead Cashier
Foot Locker, Mall in Columbia
07.2020 - 08.2021
Camp Counselor
Montgomery County Recreation
06.2019 - 08.2019
Therapeutic Counselor
Montgomery County Department of Therapeutic Recreation, Marilyn J. Praisner SFC
06.2016 - 08.2018
Bachelor of Science - Finance
Howard University
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