Betina Thompson
Tampa,USA
Summary
Customer service professional focused on delivering impactful solutions and fostering positive relationships. Skilled in troubleshooting, resolving complex issues, and enhancing customer satisfaction. Known for effective communication and adaptability in dynamic environments, ensuring seamless team collaboration and achieving consistent results.
Overview
1
1
year of professional experience
Work History
Customer Solutions Specialist
Spectrum
Riverview, FL
04.2026 - Current
- Assisted customers with inquiries, providing timely, accurate information about products and services.
- Supported the team in resolving customer issues through effective communication and problem-solving skills.
- Adapted quickly to new systems and tools, improving efficiency in the handling of customer requests.
- Kept accurate records of customer interactions to be used for training, quality assurance and future reference.
Sales Agent
Charter Spectrum
Riverview, FL
08.2025 - 04.2026
- Developed and maintained strong customer relationships to enhance client satisfaction and retention.
- Executed sales strategies to achieve quarterly targets and drive revenue growth.
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Education
Associate of Science -
Ultimate Medical Academy
Tampa, FL05-2015
Skills
- Team leadership
- Project management
- Decision-making
- Operational efficiency Customer relations
- Client retention strategies
- Goal setting and achievement
Timeline
Customer Solutions Specialist
Spectrum
04.2026 - Current
Sales Agent
Charter Spectrum
08.2025 - 04.2026
Associate of Science -
Ultimate Medical Academy