Betsey Young
Ketchum,ID
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
Valley Car Wash
05.2021 - 11.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Cook
Red Shoe Saloon
03.2020 - 12.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Landscaper
Branching Out
04.2020 - 08.2020
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Lead Server
Sun Valley Resort
05.2018 - 03.2020
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
No Degree - Early Childhood Education
College of Southern Idaho
Twin Falls, IDSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Cash management
- Product knowledge
- Retail merchandising
- Positive and professional
Timeline
Customer Service Cashier
Valley Car Wash
05.2021 - 11.2024
Landscaper
Branching Out
04.2020 - 08.2020
Cook
Red Shoe Saloon
03.2020 - 12.2021
Lead Server
Sun Valley Resort
05.2018 - 03.2020
No Degree - Early Childhood Education
College of Southern Idaho
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