Betsy Jackson
Bridgeport,WV
Summary
Proven to excel in high-pressure environments, I bring a track record of adaptability and problem-solving from my time as a Homemaker at Homemaker Self. My blend of strong organizational skills and a friendly, positive attitude has consistently enhanced team collaboration and customer service excellence.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Homemaker
Homemaker Self
Bridgeport, WV
06.2001 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Administration Assistant/Customer Service
City Holding Company/City National Bank
WV
06.1994 - 06.2001
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Managed travel arrangements for senior executives, including flight bookings, hotel reservations, and transportation services as needed.
- Opened checking, savings, certificate of deposits and IRA accounts for new customers.
Education
Business
WV State College
Institute, WVSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Computer Skills
- Organizational Skills
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
Certification
WVSSAC
Volunteered
I have also volunteered for the past 20 years for Harrison County school system and a member of the WVSSAC for BHS tennis coach, a member of the Juniors Women's Club and Bridgeport United Methodist Church.
Timeline
Homemaker
Homemaker Self
06.2001 - Current
Administration Assistant/Customer Service
City Holding Company/City National Bank
06.1994 - 06.2001
Business
WV State College