Betsy lemaster
Indianapolis,IN
Summary
Hardworking professional with proven relationship building and time management skills in fast paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. I am also an avid reader/collector with multiple social media platforms. Books have always been my passion as well as sharing that same love with others
Overview
11
11
years of professional experience
2009
2009
years of post-secondary education
Work History
Server
Sero’s Family Restaurant
Indianapolis, IN
03.2025 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Assisted in taking and processing food and beverage orders efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Supported team members during peak hours by managing table assignments.
- Communicated effectively with kitchen staff to ensure timely order delivery.
- Prepared tables by setting utensils, glassware, and condiments before service.
- Engaged with customers to address inquiries and resolve minor issues promptly.
Server
Four seasons diner
Indianapolis, IN
04.2015 - 11.2024
- Provided exceptional customer service to enhance guest dining experiences.
- Assisted in taking and processing food and beverage orders efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Handled cash transactions accurately during payment processing for guests.
- Prepared tables by setting utensils, glassware, and condiments before service.
- Engaged with customers to address inquiries and resolve minor issues promptly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
GED
Indianapolis, INSkills
- Customer service
- Cash management
- Problem solving
- Attention to detail
- Conflict resolution
- Customer engagement
- Effective communication
- Positive guest interactions
- Specials promotion
- Customer relationship management
- Sales techniques
- Goal setting
- Creative problem solving
- Research
Timeline
Server
Sero’s Family Restaurant
03.2025 - Current
Server
Four seasons diner
04.2015 - 11.2024
GED