Summary
Overview
Work History
Education
Skills
Volunteer Experience
Quote
Timeline
Generic

Betsy Peavey

La Mesa,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Socialwork Support Specialist

ST Paul’s PACE
02.2021 - 07.2021
  • Assisting participants in finding community resources, assisting with CalFresh applications and calls to the county, helping with calling social security
  • I go to participants homes to do wellness checks
  • I assist with office tasks as well.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Enrollment Coordinator

St Paul’s PACE
11.2020
  • Customer service, Answering phones, Assisting Enrollment Specialist, Inputting client information into our system, maintaining participant files, greeting potential clients
  • Assisting Enrollment director with admin duties, office management.

Enrollment Specialist

St Paul's PACE
07.2023 - Current
  • Communicated effectively via telephone, email, and in person with prospective participants.
  • Updated, entered, and reviewed clients data.
  • Understood and thoroughly explained services provided to potential participants.
  • Designed presentations and marketing materials to promote insurance products.
  • Assisted clients in enrolling into Medi-Cal and or CalFresh programs
  • Provided resources to clients based upon needs.
  • Educated clients on insurance and other benefits of the the PACE program.

Health Enrollment specialist

Family Health Centers of San Diego
11.2019 - 11.2020
  • Certified with the County of San Diego to provide assistance with insurance education, determining eligibility and application assistance at community sites
  • Log and report weekly and monthly statistics.

Call Center PSR

Family Health Centers of San Diego
02.2019 - 11.2019
  • Customer service
  • Answer phones assisting patients with scheduling needs, answering questions, transferring to appropriate departments, as well as other needs
  • Document necessary notes in CMIS.

Certified nursing assistant

Kindred hospital
06.2018 - 02.2019
  • Maintain safety and precaution standards
  • Document patient records and procedures, including vital signs
  • Assist patients in activities of daily living
  • Training new NA employees
  • Keeping a positive attitude with patients and other health care staff.

Department supervisor

Kohl’s department stores
05.2007 - 06.2018
  • Direct and supervise employees engage in sales, inventory-taking, reconciling cash receipts, or performing services for customers
  • Customer service
  • Cash handling
  • Review inventory and sales records to prepare reports for management and budget departments.

Education

B.S Public Health -

National University
11.2024

Certificate for nursing assistant - undefined

San Diego medical school
12.2017

Skills

  • Team player, organized knowledge of medical terminology, ability to multitask, leader, bilingual, exceptional customer service experience and maintains a positive working environment

Volunteer Experience

  • Currently volunteering with Kaiser Permeate Hospital
  • Volunteered 10 years with Kohl’s Associates in Action.
  • Volunteered with Planned parenthood.

Quote

Don't be afraid to give up the good to go for the great.
John D. Rockefeller

Timeline

Enrollment Specialist

St Paul's PACE
07.2023 - Current

Socialwork Support Specialist

ST Paul’s PACE
02.2021 - 07.2021

Enrollment Coordinator

St Paul’s PACE
11.2020

Health Enrollment specialist

Family Health Centers of San Diego
11.2019 - 11.2020

Call Center PSR

Family Health Centers of San Diego
02.2019 - 11.2019

Certified nursing assistant

Kindred hospital
06.2018 - 02.2019

Department supervisor

Kohl’s department stores
05.2007 - 06.2018

B.S Public Health -

National University

Certificate for nursing assistant - undefined

San Diego medical school
Betsy Peavey