Bettina E. Blakes
San Leandro,CA
Summary
Detail-oriented office support specialist with experience preparing residential and commercial title insurance policies, managing policy requests, and updating production reports in Excel. Brings reliable clerical support, order tracking, and a consistent focus on accuracy and workflow efficiency.
Overview
21
21
years of professional experience
Work History
Word Processor
Old Republic Title Company
Roseville, CA
2014.08 - Current
- Typed current, backlogged, and vendor-rejected residential and commercial title insurance policies and binders to ensure accurate documentation; Maintained daily order completion production reports in Excel to track performance and workflow; Used admin orders look up and order tracking systems to obtain unprocessed policy orders, facilitating timely processing. Process Policy Requests and Policy Corrections when necessary
Typist/Proofreader
River City Staffing/Old Republic Title Co.
Roseville, CA
2013.09 - 2014.10
- Type Preliminary Reports, and Residential/Commercial Title Insurance Policies; Maintain Production Reports in Excel; performed Policy Look Up and Policy Log In/Out in Order Tracking system; Proofread typed orders to ensure quality and accuracy, and to make corrections, if necessary
Typist/Proofreader
River City Staffing/Old Republic Title Co.
Roseville, CA
2014.03 - 2014.08
- Type Residential/Commercial Title Insurance Policies; Maintain Production Reports Log in Excel; Utilize Policy Look Up and Policy Log In/Out in Order Tracking system
Sr. Human Resources Assistant
River City Staffing/Sutter Med. Group
Sacramento, CA
2013.08 - 2013.08
- Supported Human Resources Partners and staff members; executed faxing, scanning, and emailing tasks to ensure timely communication; coordinated inter-department and USPS mailing to facilitate efficient information flow; produced staff badges with the CCURE 9000 system; maintained badge information in CCURE 9000 and Lawson program; resolved staff badge access issues to maintain security and access integrity; conducted information verification; assembled New Employee Orientation packets; handled paycheck distribution.
Typist/Proofreader
River City Staffing/Old Republic Title Co.
Roseville, CA
2012.07 - 2013.07
- Type Preliminary Reports, and Residential/Commercial Title Insurance Policies; Maintain Production Reports in Excel; performed Policy Look Up and Policy Log In/Out in Order Tracking system; Proofread typed orders to ensure quality and accuracy, and to make corrections, if necessary
Human Resources Assistant
Heritage Oaks Hospital
Sacramento, CA
2011.12 - 2012.05
- Faxing; Systematically filed documents to ensure efficient record-keeping; Copying; Scanning; Inputting; Update/Maintain multiple Excel spreadsheets, Phone Directory; Provide assistance to supervisors and staff members when needed; Provide coverage for AM Receptionist; Process staff background checks; Conduct ACE testing for new Mental Health Technicians; Invoice Quality Review for A/P-Payroll Department; Email Notifications/Process/Distribute incoming mail and packages; Prepare new employee orientation packets; Prepare/maintain personnel, and medical files; Prepared and distributed paychecks to employees on schedule; Create name badges; License Research/Review
Receptionist
Nelson Staffing/Sierra Vista Hospital
Sacramento, CA
2009.06 - 2011.12
- Answer/Transfer incoming calls; Beginning/End of Day duties; Copier; Data Entry; Distribute incoming mail, messages, and packages; Distribute paychecks; Fax; Filing; Greeter; Monitor lobby activity; Overhead announcer; Research; Patient Pre-Admits; Petty Cash Box Sales; Print Face sheets; Patient Property Retrieval
Seasonal Clerk
CA Franchise Tax Board
Sacramento, CA
2007.02 - 2009.04
- Extractions Unit-Opened and removed tax correspondence and/or checks from envelopes & then sorted by document type; Numbering Unit-Duties include stamping with PIT/ PUC machines or placing Document Locator Number labels on all tax documents and checks received; Creating file folders and/or batch cover sheets to store tax information numbered; Quality Review; Record Keeping; Operated Page Stamp 8000 machine/program Bundling Unit-Remove tax documents and checks from folders, separate top sheet and check from packets, and create bundles to be processed
Receptionist
Nelson Staffing/Carlton, DiSante & Freudenberger LLP
Rancho Cordova, CA
2008.08 - 2009.01
- Answer/Transfer incoming calls; Deliver incoming mail/packages to secretary; Email messages; Filing; Greeter; Internet Research; Prepare conference room(s) for meetings and seminars
Administrative Assistant
Nelson Staffing/Lyle Co.-Wireless Asset Management
Rancho Cordova, CA
2006.01 - 2006.08
- Assisted 2-3 Vendor Administrators with information and document retrieval. Duties included contacting previous and current Landlords, by phone, fax, and/or E-mail, USPS; Data Entry; and creating and managing a Call List spreadsheet
Receptionist
River City Staffing/Stanford Youth Solutions
Sacramento, CA
2012.07
- Answer/transfer incoming calls on multiple lined phone; notify staff of messages, visitors/appointment arrivals, and check pick-ups by email or phone; monitor lobby activity; performed end of day duties
Education
A. A. S. Degree - Computer Business Administration
Heald College
Rancho Cordova, CA2005-01
General Education - Math And Coding
Brilliant.org
San Leandro, CA - Remote2026-09
General Education - Spanish, Math
Duo Lingo
San Leandro, CA - Remote2026-09
Skills
- Proficient in the use office equipment; Proficient in prioritizing and multitasking tasks and workloads; Ability to follow oral and written directions; Clerical skills; Customer Service; Dependable; Detail Oriented; Keyboarding; Team Oriented; Quality Phone Etiquette
- Document preparation
Timeline
Word Processor
Old Republic Title Company
2014.08 - Current
Typist/Proofreader
River City Staffing/Old Republic Title Co.
2014.03 - 2014.08
Typist/Proofreader
River City Staffing/Old Republic Title Co.
2013.09 - 2014.10
Sr. Human Resources Assistant
River City Staffing/Sutter Med. Group
2013.08 - 2013.08
Typist/Proofreader
River City Staffing/Old Republic Title Co.
2012.07 - 2013.07
Receptionist
River City Staffing/Stanford Youth Solutions
2012.07
Human Resources Assistant
Heritage Oaks Hospital
2011.12 - 2012.05
Receptionist
Nelson Staffing/Sierra Vista Hospital
2009.06 - 2011.12
Receptionist
Nelson Staffing/Carlton, DiSante & Freudenberger LLP
2008.08 - 2009.01
Seasonal Clerk
CA Franchise Tax Board
2007.02 - 2009.04
Administrative Assistant
Nelson Staffing/Lyle Co.-Wireless Asset Management
2006.01 - 2006.08
A. A. S. Degree - Computer Business Administration
Heald College
General Education - Spanish, Math
Duo Lingo
General Education - Math And Coding
Brilliant.org