Betty Aceves
Port Saint Lucie,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
13
13
years of professional experience
Work History
Veterinary Technician
VMC Indian medical center
Vero Beach, FL
04.2024 - Current
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering animal medications.
- Provided postoperative care for animals recovering from surgery, including pain management treatments.
- Communicated with clients regarding their pet's health status or progress reports following a procedure or illness diagnosis.
- Adhered strictly to safety protocols while working with hazardous materials such as drugs and chemicals.
HR Assistant
Uss Lexington
Corpus Christi, TX
11.2022 - 08.2023
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Managed employee onboarding program for new hires, ensuring completion of all required documents.
- Coordinated with department heads to ensure compliance with corporate policies and procedures.
- Assisted in developing company policies regarding wages, working conditions, and equal opportunity employment.
- Handled sensitive and confidential employee information with complete discretion.
Server
Peir 99
Corpus Christi, Texas
11.2022 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Patient Service Representative
Readivet
Dallas, TX
04.2021 - 11.2022
- Provided customer service by answering patient questions and addressing concerns.
- Assisted with the completion of medical forms and records.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Inputted patient demographic data into an electronic health record system.
- Provided support with various tasks, such as scheduling tests and ordering supplies.
- Train new staff members on hospital protocols and procedures.
- Collaborate with team leads and the CEO to improve and create training protocols
Server
La hanceidia
Dallas, TX
03.2021 - 11.2022
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
EMT
Texas star Ambulance
Dallas, TX
01.2020 - 08.2022
- Assisted in the transport of patients from accident scenes to medical facilities.
- Performed basic life support, including CPR and airway management.
- Provided emergency care at the scene of an accident or other medical incident.
- Documented patient information, treatments provided, and changes in condition on appropriate forms.
- Provided emotional support to patients and their families during medical emergencies.
- Maintained equipment and supplies necessary for providing medical services in field settings.
- Ensured that all safety protocols were followed when responding to emergency situations.
- Communicated with dispatchers regarding updates on location, estimated time of arrival, and any special needs of the patient.
Veterinary Tech/Medical Receptionist
287 Animal Hospital
Mansfield, FL
02.2019 - 11.2021
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
- Cleaned and sterilized exam rooms between appointments.
- Prepared laboratory slides for microscopic examinations.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Greeted clients and their pets upon arrival at the clinic.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Processed payments from clients including cash, credit cards, and checks.
Veterinary Technician
Animal Surgical Group
Arroyo Grande, CA
01.2017 - 12.2018
- Observed behavioral characteristics of animals in order to provide insight into possible illnesses or changes in behavior.
- Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Provided overnight care to patients post operative.
- Train new staff in hospital procedures.
Veterinary Technician
Fresno Veterinary Specialty And Emergency Center
Fresno , CA
01.2014 - 01.2017
- Monitored patient recovery progress and reported any changes to the veterinarian or senior technician.
- Assisted in surgical procedures, such as prepping the animal for surgery, restraining animals during surgery and cleaning up after surgeries.
- Administered fluids intravenously, intramuscularly or subcutaneously according to veterinary orders.
- Kept inventory of supplies needed for emergency services, including drugs, bandages and laboratory equipment.
- Cleansed wounds using appropriate antiseptic solutions while monitoring healing process of animals post-surgery.
- Participated in continuing education courses related to emergency veterinary medicine practices.
- Communicated effectively with clients regarding treatment plans recommended by veterinarians.
- Responded quickly to emergency situations involving sick or injured animals.
Lead Veterinary Technician
Academy Veterinary Hospital
Sanger, CA
08.2011 - 01.2017
- Ordered medications, supplies, equipment, and diagnostic tests for the clinic.
- Performed laboratory testing such as fecal analysis, urinalysis, cytology, hematology, serology, biochemistry testing.
- Administered anesthesia to animals prior to surgical procedures.
- Restrained animals during examination or treatment with minimal stress to the animal.
- Cleaned and sterilized instruments used in medical treatments according to established protocols.
- Advised owners on how to administer prescribed medications at home.
- Managed inventory of supplies and medications in the clinic while adhering to budgetary restrictions.
- Organized daily work schedules for veterinary technicians and assistants.
- Supervised all aspects of patient care from intake through discharge.
- Supported veterinarians to drive quality care, advocate for pets and educate clients.
- Delivered excellent service to pet owners to drive repeat business.
Education
Associate of Science - Veterinary Technology
San Joaquin Valley College
Fresno, CA01-2012
Skills
- Team member support
- Safe Food Handling
- Guest Engagement
- Food Running
- Point of Sale (POS) system operations
- Calm Demeanor
- Dining customer service
Timeline
Veterinary Technician
VMC Indian medical center
04.2024 - Current
HR Assistant
Uss Lexington
11.2022 - 08.2023
Server
Peir 99
11.2022 - 08.2023
Patient Service Representative
Readivet
04.2021 - 11.2022
Server
La hanceidia
03.2021 - 11.2022
EMT
Texas star Ambulance
01.2020 - 08.2022
Veterinary Tech/Medical Receptionist
287 Animal Hospital
02.2019 - 11.2021
Veterinary Technician
Animal Surgical Group
01.2017 - 12.2018
Veterinary Technician
Fresno Veterinary Specialty And Emergency Center
01.2014 - 01.2017
Lead Veterinary Technician
Academy Veterinary Hospital
08.2011 - 01.2017
Associate of Science - Veterinary Technology
San Joaquin Valley College
Similar Profiles
Regina KumarRegina Kumar
Student Second Semester at Valley Medical Clinic (VMC)Student Second Semester at Valley Medical Clinic (VMC)
SARAH REYESSARAH REYES
Nurse Case Manager at Phoenix Indian Medical CenterNurse Case Manager at Phoenix Indian Medical Center
Becky TaskerBecky Tasker
Travel OB Surgical Technician at IHS Gallup Indian Medical CenterTravel OB Surgical Technician at IHS Gallup Indian Medical Center