Betty Amezcua
Buena Park,CA
Summary
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
26
26
years of professional experience
Work History
Medical Assistant-Front Office
Hoag Medical Group
07.2014 - Current
- Check in patients, insurance verification and schedule appointment
- Investigated billing disputes and provided appropriate solutions.
- Delegate and correct physicians schedules
- Office Preceptor for new hires
- Ordered office supplies as needed.
- Supported other departments with various tasks upon request.
Medical Assistant-Front Office Lead
Dr Diaz & Dr Chu
07.2006 - 02.2009
- Check in/out patients, insurance verification and schedule appointments
- Submit authorizations for surgeries and office procedures
- Handled all incoming calls professionally while providing necessary information requested by callers.
- Filed documents into both paper filing systems as well as digital files on the computer system.
Medical Assistant-Front Office
Orange Imaging Center
01.2005 - 04.2006
- Check in/out patients, schedule tests, request Dr.'s orders, assemble/distribute medical records and answer phones
- Mail, data entering and spot checking information for accurate billing and distribution
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Medical Assistant-Back Office Lead
Dr. DiRocco, Diaz & Chu
05.2000 - 12.2004
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant-Back Office
Dr.Jaime Ludmir MD
05.1998 - 05.2000
- Vitals, assist in minor office surgeries: EMB/ECC, IUD's, Semen Analysis, Cryo, Colposcopy and Fetal Monitoring
- Execute laboratory procedures, order supplies ,triage patient calls and assist with Medi-Cal assistance and enrollment.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
Education
Medical Assistant Back Office -
Regional Occupational Program
01.1994
Skills
- Medical Billing
- Inventory Management
- Electronic Medical Records
- Lab equipment calibration and sterile technique
- OB/GYN procedures
- Fluent in English and Spanish
- New Hire Training
References
References available upon request.
Timeline
Medical Assistant-Front Office
Hoag Medical Group
07.2014 - Current
Medical Assistant-Front Office Lead
Dr Diaz & Dr Chu
07.2006 - 02.2009
Medical Assistant-Front Office
Orange Imaging Center
01.2005 - 04.2006
Medical Assistant-Back Office Lead
Dr. DiRocco, Diaz & Chu
05.2000 - 12.2004
Medical Assistant-Back Office
Dr.Jaime Ludmir MD
05.1998 - 05.2000
Medical Assistant Back Office -
Regional Occupational Program
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