Betty Brown
Moore,OK
Summary
Detail-oriented Medical Assistant skilled in direct patient care, patient education, and electronic health records management. Successfully improved clinic efficiency through effective scheduling and collaboration among healthcare teams.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
38
38
years of professional experience
Work History
Medical Assistant
The Oklahoma Headache Center
2026.01 - Current
- Assisted in patient intake and registration processes, ensuring accuracy of medical histories and insurance information.
- Coordinated appointment scheduling for patients, optimizing provider availability and enhancing patient flow.
- Educated patients on medication usage and treatment plans, fostering understanding and compliance.
- Supported clinical staff by preparing examination rooms and sterilizing instruments according to established protocols.
- Managed electronic health records system, updating patient information with attention to detail and confidentiality.
- Conducted preliminary health assessments, collecting vital signs accurately to assist healthcare providers in diagnosis.
- Collaborated with multidisciplinary teams to streamline communication between providers and support staff.
- Implemented office organization strategies, improving workflow efficiency within the practice environment.
- Assisted in patient intake and scheduling for optimal clinic workflow.
- Prepared examination rooms and ensured equipment readiness for procedures.
- Conducted patient vitals assessments and documented medical histories accurately.
- Supported physicians during examinations, enhancing patient care efficiency.
- Managed electronic health records, ensuring data accuracy and compliance with regulations.
- Educated patients on treatment plans and medications, fostering understanding and adherence.
Patient Referral Coordinator
Norman Regional Hospital
2018.07 - Current
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Assisted with patient intake processes, ensuring accurate data entry and documentation.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Maintained inventory of medical supplies, contributing to efficient operation of office resources.
- Supported billing and coding tasks, ensuring compliance with healthcare regulations.
- Trained new staff on office procedures and software applications for improved efficiency.
- Oversaw daily administrative operations, enhancing team collaboration and productivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient referrals to ensure timely access to specialty care
- Managed scheduling and follow-up for referred patients, enhancing workflow efficiency
- Developed and maintained relationships with healthcare providers to streamline referral processes
- Assisted in resolving patient inquiries related to referrals and appointment statuses
- Utilized electronic health records systems to track and document referral progress
- Trained new staff on referral procedures and operational protocols for improved service delivery
Medical Office Secretary
Integris Baptist Medical Center
1988.08 - 2014.09
- Managed patient scheduling using electronic health record systems.
- Assisted in maintaining accurate medical records and documentation processes.
- Coordinated communication between patients and healthcare providers efficiently.
- Supported billing and insurance verification processes to ensure timely reimbursements.
- Facilitated the flow of office operations by organizing files and managing correspondence.
- Trained new staff on office procedures and patient management systems effectively.
- Implemented process improvements that enhanced office efficiency and patient satisfaction.
- Led initiatives for maintaining compliance with healthcare regulations and standards.
Education
General Studies
University of Central Oklahoma
Edmond, OKHigh School Diploma -
Moore High School
MooreSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Patient care coordination
Timeline
Medical Assistant
The Oklahoma Headache Center
2026.01 - Current
Patient Referral Coordinator
Norman Regional Hospital
2018.07 - Current
Medical Office Secretary
Integris Baptist Medical Center
1988.08 - 2014.09
General Studies
University of Central Oklahoma
High School Diploma -
Moore High School