Betty Brown
Urban Investment Properties
Upper Marlboro,DC
6
years of professional experience
Well-qualified Leasing Consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Work History
Leasing Consultant
5 Years 8 Months- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected rent and tracked resident payments and information in computer system.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Education
High School Diploma
Skills
Creative Problem-Solving
Business Partnerships
Reporting and Correspondence
Lease Agreements
Timeline
Leasing Consultant
Urban Investment Properties
02.2021 - CurrentRead More
Central
High School Diploma
Read More