Betty Carter
Danville,VA
Summary
I am a dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
31
31
years of professional experience
Work History
Direct Support Professional
Danville-Pittsylvania Community Services
09.2012 - Current
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Administered medication as directed by physician.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Qualified Par Professional
A New Inspiration
11.2011 - 10.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Residential Counselor
Southside Community Services
09.2008 - 09.2012
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
Support Specialist
Danville-Pittsylvania Community Services
10.2007 - 09.2008
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
Residential Aide
Southside Community Services
11.2006 - 10.2007
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Stow Jack Operator
Dollar General
08.2005 - 11.2006
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Achieved high levels of customer satisfaction with consistent delivery of products on schedule and within specifications.
Packer
O'Sullivan Industries
02.2000 - 08.2003
- Maintained a clean and organized work environment, promoting safety and productivity.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Inspected items for defects and damage.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Comforter Filler
Dan River Mills
11.1999 - 02.2000
- Improved production efficiency by streamlining filler processes and implementing new techniques.
- Ensured a safe working environment by enforcing safety protocols and participating in regular hazard assessments.
- Removed samples for testing by quality assurance personnel.
- Optimized filler machine performance with regular inspections, adjustments, and preventive maintenance tasks.
In Line Quality
Pluma
06.1993 - 06.1999
- Helping clients to get out the best quality of work done in a timely manner.
- Trained new team members on product knowledge, sales strategies, and exceptional customer service techniques.
- Managed inventory effectively, maintaining optimal stock levels while minimizing spoilage and waste.
- Checked the quality of the work being done,
Education
Associate Degree in Human Service - Human Services
Southside Viginia Community College
South Boston, VA08.2005
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Client documentation
- Housekeeping tasks
- Decision-making support
- Health and safety requirements
- Transportation
- Time Management
- Decision-Making
- Social Skills Development
Additional Information
I have been assisting adults with mental and sometimes physical challenges as they struggle daily to cope with their individual challenges for nearly eighteen years.
I know how to use Microsoft Word, Excel as I have to do paper work on the computer each day on my individuals.
Timeline
Direct Support Professional
Danville-Pittsylvania Community Services
09.2012 - Current
Qualified Par Professional
A New Inspiration
11.2011 - 10.2012
Residential Counselor
Southside Community Services
09.2008 - 09.2012
Support Specialist
Danville-Pittsylvania Community Services
10.2007 - 09.2008
Residential Aide
Southside Community Services
11.2006 - 10.2007
Stow Jack Operator
Dollar General
08.2005 - 11.2006
Packer
O'Sullivan Industries
02.2000 - 08.2003
Comforter Filler
Dan River Mills
11.1999 - 02.2000
In Line Quality
Pluma
06.1993 - 06.1999
Associate Degree in Human Service - Human Services
Southside Viginia Community College
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