BETTY CHAVEZ
Benefit Specialist
Kennewick,WA
Summary
Result-oriented team leadership style. Self-motivated Benefits Specialist demonstrating superior understanding of DSHS, ESA, and CSO benefits and state systems and policies. Astute professional providing benefits support in fast-paced organizational settings. Effective at managing diverse team member to accomplish organizational goals. Detail oriented and strength in both project and time management.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
PUBLIC BENEFIT SPECIALIST III, HEALTH SERVICES
DEPARTMENT OF
01.2016 - Current
- Independently processed applications and conducted intensive interviews to determine eligibility/re-eligibility for medical, cash, and food assistance using numerous applications such as ACES, ACES online, and
- Barcode
- Identify, review, and analyze various documents to assist in determining eligibility for various programs
- Process change of circumstances, assess effect of reported changes on continuing eligibility and updating case as necessary
- Responsible for documenting all case findings in clients files
- Create approval, denial and various other letters
- Interpret, analyze, and apply Washington Administrative Code and Revised Code of Washington and inform clients of laws, rules and regulations
- Recognize and recomputed any incorrect grants
- Facilitate all staff and unit meetings, presenting government information and updates
- Work was held to standard of less than 3% error rate, continually meet and exceed standards.
CLERK TYPIST II/ASI EXIT INTERVIEWER
01.2003 - 01.2016
- BENTON-FRANKLIN HEALTH DISTRICT, Interview clients and review written and oral information for preview eligibility
- Authorize client eligibility for WIC vouchers
- Assists processing accounts payable, prepare daily deposits and reconcile transactions
- Collect post-intervention data
- Conduct clinical or research interviews
- Obtains the subject's consent to participate in the study interview
- Interviews the subject using the Addiction Severity Index (ASI) exit interview
- Codes interview and enters data into PCAP web-based system
- Assess client's needs and refer to Health Department services and other agencies required.
ASSESSMENT SPECIALIST/PROGRAM MONITOR II
BENTON
02.2001 - 02.2003
- FRANKLIN COMMUNITY ACTION
- COMMITTEE
- Managed a monthly caseload of 250, supported other monitors with caseload when on leave
- Monitored and revised daily participant nutrition agenda and documents for final review
- Educated program participants of program state regulations, and dietary allowance program policies
- Provided technical program support
- Documented home visits, reported to program coordinator, communicated with state license childcaredepartment
- BETTY CHAVEZ
Education
Master of Science - Management And Leadership
Western Governors University
Salt Lake City, UT 10.2023 - Current
Bachelor of Science - Psychology
WASHINGTON STATE UNIVERSITY
Pullman, WA 09.2021 - 07.2023
Associate of Applied Science - Arts & Science
COLUMBIA BASIN COLLEGE
Pasco, Wa 09.2010 - 06.2012
Associate of Applied Arts - Applied Science in Criminal Justice
COLUMBIA BASIN COLLEGE
Pasco, WA 09.2010 - 06.2012
General Studies Certificate In Criminal Justice -
COLUMBIA BASIN COLLEGE
Pasco, WA 09.2010 - 06.2012
Skills
Teamwork and collaborationProfessionalism and strong work ethicMicrosoft OfficeLeadershipOral and written communications skills
Public Health
Public Health Procedures
Trainings
DSHS Foundations of Leadership - 2023
DSHS Mentorship Program - 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Master of Science - Management And Leadership
Western Governors University
10.2023 - Current
Bachelor of Science - Psychology
WASHINGTON STATE UNIVERSITY
09.2021 - 07.2023
PUBLIC BENEFIT SPECIALIST III, HEALTH SERVICES
DEPARTMENT OF
01.2016 - Current
Associate of Applied Science - Arts & Science
COLUMBIA BASIN COLLEGE
09.2010 - 06.2012
Associate of Applied Arts - Applied Science in Criminal Justice
COLUMBIA BASIN COLLEGE
09.2010 - 06.2012
General Studies Certificate In Criminal Justice -
COLUMBIA BASIN COLLEGE
09.2010 - 06.2012
CLERK TYPIST II/ASI EXIT INTERVIEWER
01.2003 - 01.2016
ASSESSMENT SPECIALIST/PROGRAM MONITOR II
02.2001 - 02.2003