Betty Collier
Jacksonville,FL
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
10
10
years of professional experience
Work History
Membership Growth Consultant
Dedicated Senior Medical Center
07.2023 - 10.2024
- Nurture, build, and cultivate direct-to-seniors and business-to-business partnerships to generate new opportunities year-round
- Partner with community officials, businesses, and senior outreach programs to develop initiatives that will appropriately drive new patient growth
- Building strong customer centric relationships and delivering customer-centric solutions
- Coordinated with external partners and vendors to deliver comprehensive solutions that meet clients' diverse needs.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
- Gathered, organized and input information into digital database.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Enhanced communication among team members to foster collaborative and supportive work environment.
Senior Medicare Sales Agent
Assurance IQ, LLC
07.2021 - 07.2023
- Licensed Agent in 26 states with 6 Carriers, including Aetna, Anthem, Cigna, Humana, United Health Care and Well Care
- Knowledgeable sales agent, with proficient communication and excellent customer service skills
- Assist in-bound call customers with selection and enrollment in Medicare Advantage Plans
- Built strong relationships with clients for long-term success by providing exceptional customer service and support.
- Maintained up-to-date knowledge of industry changes through ongoing professional development training sessions and webinars.
- Conducted thorough needs assessments for each client, recommending the most suitable Medicare plans based on their unique requirements.
Community Liaison/Independent Contractor
The Eighth and Whitner Group, LLC
04.2021 - 06.2021
- Target underserved areas for the education and distribution of COVID 19 vaccines
- Communicate efforts to vaccinate the underserved community, by meeting with Physicians, Senior Housing Authority, local church pastors and other community entities
- Assist with the mobile set up to distribute vaccines.
- Increased awareness of community resources by creating and distributing informative materials and conducting outreach activities.
- Participated in health promotion campaigns to raise awareness of health issues.
- Collaborated with local organizations to expand health services and resources.
Patient Care Coordinator
Welcome Home Care
10.2016 - 05.2020
- Identify appropriate patients for home care services
- Educate referral sources on patient benefits and types of insurance accepted
- Follow up with re-hospitalization and transition of patients back to their home
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Established partnerships with local healthcare providers, expanding options and resources for patient referrals.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Marketing Director
Allegiant Home Care
01.2015 - 09.2016
- Responsible for initiating and maintaining ongoing professional contacts with physicians, hospitals, nursing homes, assisted living facilities and all other community organizations
- Develop, implement, evaluate, and modify effective marketing plans
- Identify and generate new business in the area.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Developed and presented marketing plans and reports to CEO and shareholders.
- Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
Education
Bachelor of Arts - Business Administration
Jones Business College
Jacksonville, FL12-1988
Skills
- Continuous Improvement
- Attention to Detail
- Team Leadership & Development
- Analytical Thinking
- Client Relationships
- MS Office
- Best Practices Implementation
- Executive Support
- Strategic Planning
- Client rapport
- Strategic growth management
- Interpersonal Skills
- Relationship Building
- Professionalism
Affiliations
- NE FL Medical Society
Additional Information
Dynamic sales professional with over 22 years sales and marketing experience in the health care industry. Demonstrated professional management and presentation skills, computer proficiency, excellent interpersonal and communication skills, an avid mentor, and customer focused. Also has a working knowledge of medical terminology, Medicare regulations and clinical assessment skills. A Florida State licensed Medicare Sales Agent and appointments in 25 other states in the US. Utilize abundant skills and knowledge to assist customers with navigating their Medicare Advantage options. Maintains a professional affiliation with The North East Florida Medical Society, as the Executive Assistant, since 2008. Ensures that information is communicated effectively to membership of 100 plus physicians. Coordinates general membership meetings and held title as co–chairperson for the society’s annual fund raiser. Successfully generated over $500,000 to support first year college STEM students.
Timeline
Membership Growth Consultant
Dedicated Senior Medical Center
07.2023 - 10.2024
Senior Medicare Sales Agent
Assurance IQ, LLC
07.2021 - 07.2023
Community Liaison/Independent Contractor
The Eighth and Whitner Group, LLC
04.2021 - 06.2021
Patient Care Coordinator
Welcome Home Care
10.2016 - 05.2020
Marketing Director
Allegiant Home Care
01.2015 - 09.2016
Bachelor of Arts - Business Administration
Jones Business College
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