Betty Cross
Sparks,NV
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
29
29
years of professional experience
Work History
Wait Staff Member
Gold N Silver Inn
04.2022 - Current
- Display extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Streamline dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Consistently upselling beverages, appetizers, desserts, and other add-ons effectively.
- Assist with pre-bussing and bussing tables to keep dining room and work areas clean.
Reno Police Dispatcher
Reno Police Department
09.1995 - 10.2020
- Provided critical support during natural disasters, coordinating resources and relaying vital information between agencies for efficient response efforts.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Utilized advanced mapping software to accurately pinpoint caller locations, aiding officers in swift response times during emergencies.
- Contributed to department''s overall safety by consistently monitoring officer locations and providing timely assistance when needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
Education
GED -
Truckee Meadows Community College
Reno, NVSkills
- Guest Engagement
- Menu Memorization
- Allergy awareness
- Decision-Making
- Cleanliness standards
- Team Player
Timeline
Wait Staff Member
Gold N Silver Inn
04.2022 - Current
Reno Police Dispatcher
Reno Police Department
09.1995 - 10.2020
GED -
Truckee Meadows Community College
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