Betty Dunning
Summerfield,FL
Summary
Customer service professional with 20 years in cash handling, payment processing, and register balancing. Expertise in issue resolution, transaction accuracy, and complaint handling enhances customer satisfaction. Strong collaborator with attention to detail and a focus on efficient store operations. Committed to building relationships and contributing to overall business success.
Overview
20
20
years of professional experience
Work History
Customer Service Expert
Circle K Convenience Store
Belleview, Florida
12.2003 - 12.2023
- Greeted customers and resolved service issues at Circle K convenience store counter
- Addressed customer concerns promptly to foster a positive shopping experience.
- Assisted customers with product details and store policies to enhance understanding and satisfaction.
- Collaborated with team members to streamline operations and enhance customer service
- Processed cash and card payments accurately, reducing register errors.
- Managed cash register operations at checkout to ensure smooth transactions. and balanced shift totals for accurate financial reporting.
- Ensured merchandise displays were tidy and appealing to enhance customer experience
- Conducted regular cleaning and organization of store areas to uphold hygiene standards
Education
High School Diploma -
Lake Weir
Candler Florida06-1985
Skills
- Customer service
- Cash handling
- Payment processing
- Register balancing
- Point of sale
- Inventory control
- Sales techniques
- Complaint handling
- Demonstrating patience
- Displaying empathy
Timeline
Customer Service Expert
Circle K Convenience Store
12.2003 - 12.2023
High School Diploma -
Lake Weir