Betty Hall
Ocoee Fl
Summary
Sales and customer service professional with 15 years of experience achieving sales targets and improving customer satisfaction. Demonstrated expertise in effective communication and team management, ensuring precise and efficient task completion. Consistently motivated to pursue excellence in all professional endeavors.
Overview
25
25
years of professional experience
Work History
Sales Associate
Mattress Firm
Clermont
08.2013 - 12.2025
- Delivered exceptional customer service by greeting customers and resolving inquiries and complaints.
- Trained staff on effective handling of complex sales transactions to improve customer experiences.
- Managed sales inventory and supervised employee cash reconciliation to ensure accuracy.
- Monitored sales activities to uphold service standards and ensure product quality.
- Ensured compliance with credit policies and operational procedures.
- Maintained records of purchases, sales, and requisitions for inventory control.
- Examined merchandise for accurate pricing, display, and functionality.
- Organized and maintained showroom presentation to enhance customer engagement.
Real Estate Broker
REMAX South Suburban
Flossmoor
01.2001 - 06.2013
- Negotiated property pricing and settlement terms, ensuring favorable outcomes for buyers and sellers.
- Monitored purchase contract fulfillment, ensuring timely processing and client satisfaction.
- Maintained expertise in real estate law, local economies, and fair housing regulations.
- Compiled detailed property listings with locations, enhancing visibility for prospective buyers.
Education
Associate's degree -
Memphis School of Commerce
Prairie StateSkills
- Sales strategy
- Sales forecasting
- Customer service
- Cash handling
- Decision making
- Negotiation skills
- Critical thinking
- Active listening
- Public speaking
Languages
English
Professional
Affiliations
- active golfer
Timeline
Sales Associate
Mattress Firm
08.2013 - 12.2025
Real Estate Broker
REMAX South Suburban
01.2001 - 06.2013
Associate's degree -
Memphis School of Commerce