Betty Joy Hughes
Gilmer,TX
Summary
Dedicated Intake Coordinator with strong skills in referral processing, insurance verification, and documentation gathering. Proven ability to efficiently manage patient inquiries and ensure compliance with healthcare procedures.
Overview
30
30
years of professional experience
Work History
Intake Coordinator
TotalCare Comprehensive Home Health Supply LTD
Tyler, Texas
02.2023 - Current
- Process Referrals: Receive and process incoming requests for DME from doctors, other healthcare providers, and patients.
- Verify Information: Confirm patient details, confirm the specific DME needed, and verify patient insurance eligibility and coverage.
- Gather Documentation: Obtain and review all necessary documentation and prior authorizations required for equipment orders.
Medical Receptionist
New Braunfels Cardiology
New Braunfels, TX
02.2022 - 01.2023
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts, insurance verification, collects copays, balances, and processes new patient referrals.
Parts Department Assistant
ADVANCED APPLIANCE SERVICE
Winston-Salem, NC
05.2017 - 09.2021
- Receiving inventory, Ordering inventory, Scheduling service repairs, Communicating with Home Warranties, Operated parts counter, Customer service, Answered phones and Resolving customer issues.
Shift Manager/Key Holder
Dream Dinners
Clemmons, NC
04.2016 - 05.2017
- Key holder, Shift manager, Cashier and Food handling.
Shift Manager/Key Holder
Rite Aid
Roseville, CA
05.1995 - 02.2005
- Key holder, Shift supervisor, Cashier, Lottery, Payroll, Ordering, Merchandising, Shelf stocking, and One hour photo.
Education
High school diploma -
Highlands High School
North Highlands, CA06.1994
Skills
- Referral processing
- Insurance verification
- Documentation gathering
- Electronic health records
- Medical terminology
- Patient engagement
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Intake Coordinator
TotalCare Comprehensive Home Health Supply LTD
02.2023 - Current
Medical Receptionist
New Braunfels Cardiology
02.2022 - 01.2023
Parts Department Assistant
ADVANCED APPLIANCE SERVICE
05.2017 - 09.2021
Shift Manager/Key Holder
Dream Dinners
04.2016 - 05.2017
Shift Manager/Key Holder
Rite Aid
05.1995 - 02.2005
High school diploma -
Highlands High School
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