Summary
Overview
Work History
Education
Timeline
Generic

Betty Mcwhirter

Lexington,OK

Summary

Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Associate Restaurant Manager

Cracker Barrell Old Country Store
09.2018 - Current
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations, and procedures.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Coordinated with catering staff to deliver food services for special events and functions.

Employee Training Coordinator

Cracker Barrell Old Country Store
05.2010 - Current
  • Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
  • Supported and trained [Number] staff members to achieve and maintain top client satisfaction.
  • Analyzed and assessed [Type] training program for effectiveness, identified underperforming areas and planned corrective solutions.
  • Developed training programs using classes and instructional methods to support long-term employee development and performance objectives.
  • Evaluated established training programs, employee performance across [Type] areas and organizational goals to identify knowledge and skill gaps.
  • Planned and conducted staff trainings with emphasis on [Type] areas.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Selected, developed and delivered classroom and online training materials to meet program needs.

Education

High School Diploma -

Franklin Virtual High School
Oklahoma City, OK
01.2014

Timeline

Associate Restaurant Manager

Cracker Barrell Old Country Store
09.2018 - Current

Employee Training Coordinator

Cracker Barrell Old Country Store
05.2010 - Current

High School Diploma -

Franklin Virtual High School

Similar Profiles

CREATE PROFILE
Betty Mcwhirter