Betty Moreland
Gambrills,MD
Summary
Results-oriented Office Manager with extensive experience in office operations, team leadership, and vendor management. Proven ability to streamline processes, enhance productivity, and maintain high standards of customer service.
Overview
26
26
years of professional experience
Work History
Office Manager
S.C. Herman & Associates, Inc.
Washington, DC
07.2000 - Current
- Coordinated office operations, ensuring efficient workflow and adherence to company policies.
- Managed scheduling, prioritizing tasks for maximum productivity among staff.
- Supervised administrative staff, providing training and support for optimal performance.
- Streamlined office procedures, enhancing operational efficiency and reducing turnaround time.
- Oversaw vendor relationships, negotiating contracts to optimize service delivery and cost-efficiency.
- Facilitated communication across departments, fostering collaboration and information sharing.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed bi-weekly payroll for [Number] employees.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
High School Diploma -
Bowie High School
BowieSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Document management
- Account reconciliation
- Mail handling
- Scheduling
- Inventory control
- Vendor engagement
- Schedule management
- Teamwork
- Multitasking Abilities
- Excellent communication
- Effective communication
- Adaptability and flexibility
- Phone and email etiquette
Timeline
Office Manager
S.C. Herman & Associates, Inc.
07.2000 - Current
High School Diploma -
Bowie High School