Nashir Fisher
Philadelphia
Summary
Proven professional with a strong background in security and customer service, notably with Ingage Security LLC. Excelled in critical thinking and relationship building, ensuring safety and client satisfaction. Achieved positive feedback for high-quality work and problem resolution, demonstrating a commitment to excellence and efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Security Officer
Ingage Security LLC
04.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Contractor
Markue's Home Remodeling Service
03.2021 - Current
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Customer Service
Planet Fitness Gym
04.2021 - 03.2022
- Maintained exceptional customer service standards throughout every shift.
- Built lasting relationships with clients through outstanding customer service interactions.
- Upheld high standards for customer service and led by example.
- Generated reports for customer service issues and repair records.
Education
No Degree - Criminal Justice
Community College of Philadelphia
Philadelphia, PA10-2023
No Degree - Business
Community College of Philadelphia
Philadelphia, PA01-2011
Skills
- Critical thinking
- Documentation
- Problem resolution
- Relationship building
- Conflict resolution
- Customer relationship management (CRM)
Timeline
Security Officer
Ingage Security LLC
04.2024 - Current
Customer Service
Planet Fitness Gym
04.2021 - 03.2022
Contractor
Markue's Home Remodeling Service
03.2021 - Current
No Degree - Criminal Justice
Community College of Philadelphia
No Degree - Business
Community College of Philadelphia
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