Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Betty Odom

Bakersfield,CA

Summary

Committed and hardworking server with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

16
16
years of professional experience

Work History

Cashier

FoodsCO
03.2020 - 07.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Guest Service Representative

Krogers Grocery Store
05.2014 - 01.2020

* Worked directly with customers and employees cashing

checks, bill payments. Send and receive Western Union

* Engaging with customers while scanning and closing

out their merchandise.

  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Volunteer Organizer

Unite Here Local 2262 & 1622
09.2010 - 12.2013
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Planned and delivered numerous activities and special events for programs and services.
  • Used strong interpersonal communication skills to convey information to others.
  • Organized and managed events and projects as part of community support services.

Bartender

SSP America
02.2006 - 09.2013
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

GED -

Midwest Theological Institute High School
Chicago, IL
05.2008

Skills

  • Staff Training
  • Sales Expertise
  • Stocking and Replenishing
  • Liquor Law Compliance
  • Till Counting
  • Money Handling

Additional Information

Hostess, server, bartender, and key carrier at Dennys , San Jose, CA.

Timeline

Cashier

FoodsCO
03.2020 - 07.2022

Guest Service Representative

Krogers Grocery Store
05.2014 - 01.2020

Volunteer Organizer

Unite Here Local 2262 & 1622
09.2010 - 12.2013

Bartender

SSP America
02.2006 - 09.2013

GED -

Midwest Theological Institute High School
Betty Odom