Betty Pepper

Eupora,MS

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

years of professional experience

Work History

Customer Service Representative

Hubzam.com

Houston, MS

05.2023 - 07.2024

Answered customer inquiries via phone, email, and chat.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Provided accurate information about products and services to customers.

Law Clerk

P & O Law Office

Ridgeland, MS

01.2021 - 08.2023

Assisted with computer accounting of clients
QuickBooks
Processing Client and Company Vendor Checks
Reconcillation of accts

Education

High School Diploma -

Grand Haven High School

Grand Haven, MI

06-1971

Skills

Complaint resolution
Inbound and Outbound Calling
Data Collection
Building rapport
Problem Resolution
Product Promotion
Positive and professional

Courteous demeanor
Customer Education
Active Listening
Consultative Sales
Product Knowledge
Call Management

Timeline