KRISTIAN JACQUES
Ocoee
Summary
Friendly and engaging cashier with a history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Enthusiastic retail professional with hands-on experience with customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Technical Support Representative
Spectrum
06.2024 - Current
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Front End Food Cashier
Dunkin ‘Donuts
06.2023 - 08.2023
- Greeted customers and provided excellent customer service.
- Scanned items, accepted payments and returned correct change to customers.
- Operated cash register efficiently and accurately.
- Maintained cleanliness of work area including counters, shelves, and floors.
- Stocked supplies in front end areas as needed.
- Processed credit card transactions according to established procedures.
- Followed all safety guidelines while handling food items.
- Checked expiration dates on products before stocking shelves or selling them to customers.
Education
Highschool Diploma -
Wekiva high school
Apopka, FL05.2025
Skills
- Payment processing
- Professional appearance
- Order Accuracy
- Drawer balancing
- Excellent customer service
- Effective customer upselling
Timeline
Technical Support Representative
Spectrum
06.2024 - Current
Front End Food Cashier
Dunkin ‘Donuts
06.2023 - 08.2023
Highschool Diploma -
Wekiva high school
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