Summary
Overview
Work History
Education
Skills
Timeline
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Betty Vaughn

Middletown

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated during my tenure at Pizza Hut. Skilled in customer service and time management, I excel in fast-paced environments, ensuring both quality and safety. My reliability and ability to resolve disputes have consistently boosted employer trust and client satisfaction.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Overview

36
36
years of professional experience

Work History

Customer Service Cashier

Pizza Hut
04.2022 - 03.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Delivered pizzas.
  • Prepped the food before we opened.

Delivery Driver

Pizza Hut
03.2019 - 01.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Driver/ Laborer/Concrete Finisher

Ford Development Corp
04.1990 - 09.2007
  • Exceeded company expectations regarding punctuality and reliability, resulting in increased trust from supervisors and clients alike.
  • Maintained a clean driving record, adhering to traffic laws and prioritizing safety at all times.
  • Also got licensed Class B
  • Drove Tri Axels trucks for Company
  • Became an Concrete Finsher the 3rd yr. I was there 17 yrs.

Manager

Omega Gas Station
03.1988 - 04.1990
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

South Broward High School
Fort Lauderdale, FL
05-1981

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

Pizza Hut
04.2022 - 03.2024

Delivery Driver

Pizza Hut
03.2019 - 01.2021

Driver/ Laborer/Concrete Finisher

Ford Development Corp
04.1990 - 09.2007

Manager

Omega Gas Station
03.1988 - 04.1990

High School Diploma -

South Broward High School
Betty Vaughn