Betzabel Marquez
Oceanside ,CA
Summary
Seeking a position that would benefit from my continued work experience with my positive interactive skills including problem solving, planning, organizing , and multi-tasking a variety of challenges and responsibilities
Overview
19
19
years of professional experience
Work History
Office Manager
Western Dental & Orthodontics
Vista, CA
02.2005 - Current
- Individually responsible for all scheduling appointments for patients treatment.
- Calling all patients for pending Dental Treatment.
- Answering up to 8 phone lines
- Multi-Tasking with filing charts and entering patients information in patients E-chart
- Documenting all payments taken from the patient to there file
- Responsible for opening and closing office
- Providing exceptional customer service via telephone, email and in person
- Process member policy payment and any change requests
- Scan, file, and organize multiple documents for the office
- Maintain patient relationship with follow up phone calls
- Taking treatment plan from the Doctor and entering in the patients Echart
- Financing any treatment plan not covered with the Dental Insurance
- Billing all Dental Insurance With ADA codes to (Medical, Insurance PPO, Insurance DHMO ect
- Payroll, Employee Schedule
- Ordering Supplies For Office
- Monthly Inventory on Products
- Collecting and hitting Gols for the month
- Running the Business to keep it growing
- Pending claims with patients payments from the insurance
- HR pending Claims
- Setting up Group Meetings with Staff
- Ensured full compliance with all company policies
- Reviewed and approved all staffs vacation, sick leave, and personal leave
Education
High School Diploma -
Vista High School
Vista, CA06.2001
Skills
- Insurance Verification (15 years)
- Office Manager (10 years)
- Account Payable
- Human Resources
- Medical Billing
- Payroll
- Bilingual
- Refunds
- Experience with Grievance
Timeline
Office Manager
Western Dental & Orthodontics
02.2005 - Current
High School Diploma -
Vista High School