Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
BusinessAnalyst

BEUTAH MONYONCHO

Lebanon,NH

Summary

Seeking an opportunity to work as a Risk Business Analyst in a dynamic environment since i have diverse experience in banking and also with my education progress at Oxford university where i am undertaking Executive MBA. I have worked in bank's financial markets department and relationship banking for a total of 13 years and i can add more value as a Risk Business Analyst to our bank.

Overview

12
12
years of professional experience
1
1
Certification

Work History

RELATIONSHIP BANKER II

Mascoma Bank
10.2022 - Current
  • Created continuous client relationships by providing knowledgeable information on banking products and services
  • Met with customers to discover financial needs and provide product recommendations
  • Increased personal revenue contribution to branch by cross-selling products to clients via lobby and outbound calls.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty
  • Maintained in-depth product and service knowledge for well-informed customer advice

CUSTOMER SERVICE REPRESENTATIVE II

BarHabbor Bank
04.2022 - 09.2022
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Followed up with customers regarding product functionality and overall satisfaction
  • Complied with corporate and regulatory policies regarding information confidentiality and privacy
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management
  • Responded to customer requests for products, services, and company information

HEAD, FIXED INCOME & MONEY MARKETS

Equity Bank Limited
11.2017 - 11.2021
  • I served as a secretary to ALCO ( Bank's assets & Liabilities committee) in advising bank directors on interest rates direction
  • Increased the bank's Treasury Bonds trading and investment book by 150% to USD 700Million.
  • Analyzed and presented risk aspects of bank's investment holdings and appropriate mitigations against any adverse interest rates movements.
  • I represented the bank in meetings with the bank's regulators ( Central Bank of Kenya and Kenya's Capital Markets Authority)

Education

BBA - BUSINESS ADMINISTRATION

United States International University ( Africa)
Nairobi, Kenya
08.2007

MBA - BUSINESS ADMINISTRATION

Saïd Business School, Oxford University
United Kingdom
12.2023

Skills

  • Knowledgeable in Analytics
  • Good communication & Presentation Skill
  • Excellent Power Point & Excell Skills
  • Quick learner in dynamic environment

Certification

  • Certified Financial Analyst (CFA Level 1)
  • Dashboards and Data Visualization
  • Scenarios & Sensitivity Analysis in Excel
  • Business Valuation Modeling
  • Modeling risk with Monte Carlo Simulation

Hobbies

Playing Golf, Photography, fitness and swimming.

Timeline

RELATIONSHIP BANKER II

Mascoma Bank
10.2022 - Current

CUSTOMER SERVICE REPRESENTATIVE II

BarHabbor Bank
04.2022 - 09.2022

HEAD, FIXED INCOME & MONEY MARKETS

Equity Bank Limited
11.2017 - 11.2021

BBA - BUSINESS ADMINISTRATION

United States International University ( Africa)

MBA - BUSINESS ADMINISTRATION

Saïd Business School, Oxford University

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BEUTAH MONYONCHO