riding horses
professional dog trainer
Bevalee Crawley
Summary
Dynamic leader with proven expertise in store operations and employee supervision, honed at Safeway. Excelled in fostering teamwork, enhancing customer service, and driving store growth through strategic planning and problem-solving. Skilled in both employee motivation and efficient store management, significantly contributing to a positive and productive work environment.
Experienced with managing store operations and leading teams to achieve business goals. Utilizes strategic planning and efficient resource management to drive results. Track record of enhancing customer satisfaction and fostering positive work environment.
Overview
37
37
years of professional experience
Work History
Assistant Store Director
Safeway
05.1988 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Developed a positive store culture by fostering open communication and promoting teamwork among employees.
- Collaborated with the Store Director to develop and execute strategic plans for store growth.
- Oversaw cash handling activities ensuring accuracy and security during transactions.
- Maintained a clean, safe, and organized store environment for both customers and employees.
- Handled escalated customer complaints, providing solutions that satisfied both parties involved in the situation.
- Double-checked product pricing and displays.
- Enhanced overall shopping experience by addressing customer inquiries promptly and assisting them in making informed purchasing decisions.
- Supervised employees and different store departments.
- Assisted in recruiting new team members, conducting interviews, and facilitating onboarding processes for new hires.
- Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
Education
Associate of Arts - Architectural Drafting
Maryland Drafting Institute
Langley Park, Md05-1992
High School Diploma -
Springbrook
Silver Spring, MD05-1987
Skills
- Store operations
- Employee supervision
- Team management
- Employee motivation
- Customer service
- Problem-solving
- Store opening and closing
Interests
Timeline
Assistant Store Director
Safeway
05.1988 - Current
Associate of Arts - Architectural Drafting
Maryland Drafting Institute
High School Diploma -
Springbrook
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