I am a very kind-hearted individual who is consistently looking to grow and develop but not only myself those around me as well. I want to be there for other employees and individuals that need someone to understand them and guide them in the right direction to succeed and grow as a human.
Overview
1
1
Language
16
16
years of professional experience
Work History
Assistant Store Director
United Supermarkets
Littlefield, TX
03.2025 - Current
Supported store operations at United Supermarkets, coordinating daily front-end and sales floor activities.
Supervised team members during openings, closings, and busy customer service periods.
Monitored inventory levels and communicated replenishment needs to department leaders.
Reinforced company policies, safety standards, and store cleanliness across departments.
Assisted with merchandising plans, product placement, and promotional displays.
Resolved customer concerns and modeled professional service on the sales floor.
Reviewed store conditions and reported operational issues to the Store Director.
Trained new associates on procedures, service expectations, and work routines.
Resolved customer complaints in a professional manner.
Analyzed sales data to identify trends and areas for improvement.
Ensured compliance with safety regulations and company policies.
Ensured compliance with all relevant health and safety regulations.
Established performance standards for each department and monitored progress towards achieving them.
Tracked sales figures on a daily basis and made recommendations based on trends observed.
Assisted with recruiting new employees for various positions within the store.
Enforced company procedures and protocols.
Researched competitive pricing strategies from other stores in order to remain competitive in the market.
Developed and implemented strategies to increase store sales.
Performed weekly audits of stockroom inventory levels and restocked shelves.
Coordinated promotional campaigns to encourage customers to shop at the store.
Monitored the performance of all departments, ensuring they met their goals and objectives.
Maintained accurate records of inventory levels, shipments, and deliveries.
Supervised daily operations including opening and closing procedures, cash handling, merchandise stocking.
Implemented cost-saving measures throughout the store while maintaining quality standards.
Provided guidance, support and training to staff members.
Reported day-to-day store functions to supervisor.
Developed action plans to address any discrepancies or issues identified during the course of operations.
Supervised work of cashiers, training new team members and monitoring performance.
Maintained clean and organized facility to prevent accidents, damages and lost items.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Recorded quantities of damaged, faulty or expired items in product reports.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Created successful plans to maximize profits and reduce loss.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assigned tasks to staff members, prioritizing workload for efficiency to staff, setting priorities and goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Reviewed completed work to verify consistency, quality, and conformance.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Interviewed prospective employees and provided input to HR on hiring decisions.
Evaluated individual and team business performance and identified opportunities for improvement.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Implemented quality control measures to uphold company standards.
Assistant Store Director
United Supermarkets
Muleshoe, Texas
01.2024 - 03.2025
Supervised daily operations including opening and closing procedures, cash handling, merchandise stocking.
Supervised team members during openings, closings, and busy customer service periods.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Handled customer transactions and balanced cash drawers.
Monitored inventory levels and communicated replenishment needs to department leaders.
Maintained accurate records of inventory levels, shipments, and deliveries.
Monitored the performance of all departments, ensuring they met their goals and objectives.
Tracked sales figures on a daily basis and made recommendations based on trends observed.
Created successful plans to maximize profits and reduce loss.
Developed and implemented strategies to increase store sales.
Coordinated promotional campaigns to encourage customers to shop at the store.
Worked closely with vendors to negotiate pricing agreements that benefited both parties.
Evaluated individual and team business performance and identified opportunities for improvement.
Reported day-to-day store functions to supervisor.
Reviewed store conditions and reported operational issues to the Store Director.
Implemented quality control measures to uphold company standards.
Developed action plans to address any discrepancies or issues identified during the course of operations.
Implemented cost-saving measures throughout the store while maintaining quality standards.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Trained new associates on procedures, service expectations, and work routines.
Supervised work of cashiers, training new team members and monitoring performance.
Reinforced company policies, safety standards, and store cleanliness across departments.
Ensured compliance with all relevant health and safety regulations.
Ensured compliance with safety regulations and company policies.
Fixed displays and other floor setups.
Performed weekly audits of stockroom inventory levels and restocked shelves when needed.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Recorded quantities of damaged, faulty or expired items in product reports.
Conducted thorough opening, closing, and shift change functions to maintain operational standards each day.
Filled in for other employees to maintain workflows.
Analyzed sales data to identify trends and areas for improvement.
Resolved customer complaints in a professional manner.
Assisted with recruiting new employees for various positions within the store.
Interviewed prospective employees and provided input to HR on hiring decisions.
Produced thorough, accurate and timely reports of project activities.
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Enforced company procedures and protocols.
Ensured compliance with safety regulations and company policies.
Analyzed sales data to identify trends and areas for improvement.
Resolved customer complaints in a professional manner.
Trained new associates on procedures, service expectations, and work routines.
Reviewed store conditions and reported operational issues to the Store Director.
Resolved customer concerns and modeled professional service on the sales floor.
Assisted with merchandising plans, product placement, and promotional displays.
Reinforced company policies, safety standards, and store cleanliness across departments.
Grocery Manager
United Supermarkets
Muleshoe, Texas
10.2023 - 01.2024
Monitored inventory levels and communicated replenishment needs to department leaders.
Developed and implemented strategies to increase store sales.
Analyzed sales data to identify trends and areas for improvement.
Supervised team members during openings, closings, and busy customer service periods.
Supervised daily operations including opening and closing procedures, cash handling, merchandise stocking.
Trained new associates on procedures, service expectations, and work routines.
Provided guidance, support and training to staff members.
Resolved customer concerns and modeled professional service on the sales floor.
Resolved customer complaints in a professional manner.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Maintained accurate records of inventory levels, shipments, and deliveries.
Performed weekly audits of stockroom inventory levels and restocked shelves when needed.
Worked closely with vendors to negotiate pricing agreements that benefited both parties.
Coordinated promotional campaigns to encourage customers to shop at the store.
Assisted with merchandising plans, product placement, and promotional displays.
Tracked sales figures on a daily basis and made recommendations based on trends observed.
Reviewed store conditions and reported operational issues to the Store Director.
Filled in for other employees to maintain workflows.
Delegated work to staff, setting priorities and goals.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Evaluated individual and team business performance and identified opportunities for improvement.
Developed action plans to address any discrepancies or issues identified during the course of operations.
Established performance standards for each department and monitored progress towards achieving them.
Reinforced company policies, safety standards, and store cleanliness across departments.
Ensured compliance with safety regulations and company policies.
Ensured compliance with all relevant health and safety regulations.
Enforced company procedures and protocols.
Assisted with recruiting new employees for various positions within the store.
Researched competitive pricing strategies from other stores in order to remain competitive in the market.
Helped manager determine training and organizational needs.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Fixed displays and other floor setups.
Implemented quality control measures to uphold company standards.
Recorded quantities of damaged, faulty or expired items in product reports.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Created successful plans to maximize profits and reduce loss.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Proposed or approved modifications to project plans.
Implemented quality control measures to uphold company standards.
Assistant Grocery Manager
United Supermarkets
Lubbock, Texas
02.2023 - 10.2023
Supported store operations at United Supermarkets, coordinating daily front-end and sales floor activities.
Supervised team members during openings, closings, and busy customer service periods.
Monitored inventory levels and communicated replenishment needs to department leaders.
Reinforced company policies, safety standards, and store cleanliness across departments.
Assisted with merchandising plans, product placement, and promotional displays.
Resolved customer concerns and modeled professional service on the sales floor.
Resolved customer complaints in a professional manner.
Trained new associates on procedures, service expectations, and work routines.
Ensured compliance with safety regulations and company policies.
Established performance standards for each department and monitored progress towards achieving them.
Tracked sales figures on a daily basis and made recommendations based on trends observed.
Enforced company procedures and protocols.
Researched competitive pricing strategies from other stores in order to remain competitive in the market.
Analyzed financial data to identify areas of improvement for the store.
Helped manager determine training and organizational needs.
Developed and implemented strategies to increase store sales.
Performed weekly audits of stockroom inventory levels and restocked shelves.
Worked closely with vendors to negotiate pricing agreements that benefited both parties.
Coordinated promotional campaigns to encourage customers to shop at the store.
Maintained accurate records of inventory levels, shipments, and deliveries.
Filled in for other employees to maintain workflows.
Supervised daily operations including opening and closing procedures, cash handling, merchandise stocking.
Implemented cost-saving measures throughout the store while maintaining quality standards.
Provided guidance, support and training to staff members.
Reported day-to-day store functions to supervisor.
Adjusted product displays to enhance visual appeal and organization in the store.
Developed action plans to address any discrepancies or issues identified during the course of operations.
Maintained clean and organized facility to prevent accidents, damages and lost items.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Recorded quantities of damaged, faulty or expired items in product reports.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Created successful plans to maximize profits and reduce loss.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Reviewed completed work to verify consistency, quality, and conformance.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Evaluated individual and team business performance and identified opportunities for improvement.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Proposed or approved modifications to project plans.
Implemented quality control measures to uphold company standards.
Assistant Grocery Manager
United Supermarkets
Lubbock, Texas
06.2022 - 02.2023
Supported store operations at United Supermarkets, coordinating daily front-end and sales floor activities.
Supervised team members during openings, closings, and busy customer service periods.
Monitored inventory levels and communicated replenishment needs to department leaders.
Reinforced company policies, safety standards, and store cleanliness across departments.
Assisted with merchandising plans, product placement, and promotional displays.
Resolved customer concerns and modeled professional service on the sales floor.
Reviewed store conditions and reported operational issues to the Store Director.
Trained new associates on procedures, service expectations, and work routines.
Analyzed sales data to identify trends and areas for improvement.
Ensured compliance with safety regulations and company policies.
Ensured compliance with all relevant health and safety regulations.
Tracked sales figures on a daily basis and made recommendations based on trends observed.
Assisted with recruiting new employees for various positions within the store.
Enforced company procedures and protocols.
Researched competitive pricing strategies from other stores in order to remain competitive in the market.
Analyzed financial data to identify areas of improvement for the store.
Helped manager determine training and organizational needs.
Developed and implemented strategies to increase store sales.
Performed weekly audits of stockroom inventory levels and restocked shelves when needed.
Worked closely with vendors to negotiate pricing agreements that benefited both parties.
Coordinated promotional campaigns to encourage customers to shop at the store.
Maintained accurate records of inventory levels, shipments, and deliveries.
Filled in for other employees to maintain workflows.
Supervised daily operations including opening and closing procedures, cash handling, merchandise stocking.
Provided guidance, support and training to staff members.
Adjusted and organized merchandise displays to enhance visual appeal.
Developed action plans to address any discrepancies or issues identified during the course of operations.
Maintained clean and organized facility to prevent accidents, damages and lost items.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Recorded quantities of damaged, faulty or expired items in product reports.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Created successful plans to maximize profits and reduce loss.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Reviewed completed work to verify consistency, quality, and conformance.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Produced thorough, accurate and timely reports of project activities.
Evaluated individual and team business performance and identified opportunities for improvement.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Implemented quality control measures to uphold company standards.
Stocker
United Supermarkets
Lubbock, Texas
12.2021 - 06.2022
Monitored inventory levels and communicated replenishment needs to department leaders.
Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
Assisted with merchandising plans, product placement, and promotional displays.
Supervised daily operations including opening and closing procedures, cash handling, merchandise stocking.
Maintained accurate records of inventory levels, shipments, and deliveries.
Supported store operations at United Supermarkets, coordinating daily front-end and sales floor activities.
Resolved customer concerns and modeled professional service on the sales floor.
Resolved customer complaints in a professional manner.
Trained new associates on procedures, service expectations, and work routines.
Provided guidance, support and training to staff members.
Supervised team members during openings, closings, and busy customer service periods.
Enforced company procedures and protocols.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Maintained clean and organized facility to prevent accidents, damages and lost items.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Developed and implemented strategies to increase store sales.
Reported day-to-day store functions to supervisor.
Developed action plans to address any discrepancies or issues identified during the course of operations.
Helped manager determine training and organizational needs.
Reviewed store conditions and reported operational issues to the Store Director.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Implemented quality control measures to uphold company standards.
Researched competitive pricing strategies from other stores in order to remain competitive in the market.
Assumed duties of absent employees to ensure smooth operations.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Recorded quantities of damaged, faulty or expired items in product reports.
Night Stocker Lead
United Supermarkets
Lubbock, Texas
10.2020 - 12.2021
Supported store operations at United Supermarkets, coordinating daily front-end and sales floor activities.
Supervised team members during openings, closings, and busy customer service periods.
Monitored inventory levels and communicated replenishment needs to department leaders.
Reinforced company policies, safety standards, and store cleanliness across departments.
Resolved customer concerns and modeled professional service on the sales floor.
Reviewed store conditions and reported operational issues to the Store Director.
Trained new associates on procedures, service expectations, and work routines.
Resolved customer complaints in a professional manner.
Ensured compliance with safety regulations and company policies.
Ensured compliance with all relevant health and safety regulations.
Established performance standards for each department and monitored progress towards achieving them.
Assisted with recruiting new employees for various positions within the store.
Enforced company procedures and protocols.
Helped manager determine training and organizational needs.
Performed weekly audits of stockroom inventory levels and restocked shelves when needed.
Maintained accurate records of inventory levels, shipments, and deliveries.
Provided guidance, support and training to staff members.
Conducted regular team meetings to ensure effective communication between departments.
Fixed displays and other floor setups.
Developed action plans to address any discrepancies or issues identified during the course of operations.
Maintained clean and organized facility to prevent accidents, damages and lost items.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Restocked shelves efficiently to ensure product availability for customers. and racks and placed mannequins in key areas to attract customers to the store.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Reviewed completed work to verify consistency, quality, and conformance.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Implemented quality control measures to uphold company standards.
Tile and Remodeling Homes
David Montes / Self employed remodel
Littlefield, Texas
10.2019 - 10.2020
Laid tile flooring or backsplashes in kitchens and bathrooms following manufacturer instructions.
Installed framing, drywall, flooring, trim, and cabinets to project specifications.
Managed residential remodel projects in client homes from demolition through final finish.
Installed drywall, framing, insulation, cabinetry, countertops and trim.
Measured spaces and cut materials for accurate fit and clean installation.
Measured and cut materials to fit specific dimensions for remodeling projects.
Performed demolition of existing walls, floors, and ceilings to prepare for new construction.
Removed old fixtures such as sinks, toilets and bathtubs to replace with new ones.
Repaired plumbing, electrical, and structural issues during home renovation work.
Repaired damaged surfaces including drywall, plaster or other wall finishes.
Painted interior walls using quality paints from reputable manufacturers.
Applied sealants around windows and doors to prevent air leakage.
Inspected work areas for safety compliance and proper tool use.
Inspected the project site prior to beginning work in order to identify any potential issues or hazards that need addressing before starting the job.
Coordinated subcontractors, material deliveries, and daily work schedules on job sites.
Prepared and planned work sites to help jobs run smoothly.
Followed strict safety protocols to ensure a safe working environment. to safety protocols while working onsite at customers' homes.
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Plumbed water lines in accordance with local codes and regulations.
Operational Technician
Cargill Sweetbran
Bovina, Texas
10.2017 - 10.2019
Operated machinery for employer production lines and maintained steady workflow.
Adjusted machine settings to match material, speed, and quality requirements.
Monitored controls and product flow during continuous manufacturing runs.
Monitored machines during production runs and made necessary adjustments as required.
Performed routine preventive maintenance tasks such as oiling, greasing, cleaning.
Performed regular maintenance and troubleshooting on machines to ensure optimal operation.
Followed safety procedures and lockout tagout rules throughout daily operations.
Inspected equipment before shifts and reported wear, leaks, and safety issues.
Trained new technicians on machine start-up, shutdown, and basic operation.
Trained new employees on proper use of machinery and safety protocols.
Supported maintenance staff during repairs, changeovers, and troubleshooting tasks.
Resolved problems with faulty equipment by performing basic diagnostics and repairs.
Utilized advanced problem solving skills to identify root causes of malfunctions or errors.
Inspected finished products for accuracy according to customer requirements.
Tested components for quality assurance purposes using various measuring devices.
Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.
Removed broken or jammed pieces from machinery.
Applied oil and cleaned machinery regularly to maintain optimal performance.
Repaired minor mechanical and electrical issues and notified managers of more extensive equipment problems.
Performed routine cleaning and lubrication on equipment and surrounding work areas.
Followed specific mixing techniques and measurements required by procedures and batch records.
Operated a variety of computerized systems related to machine operations.
Food Safety Specialist
Superior Bean and Seed
Sudan, Texas
05.2016 - 10.2017
Inspected raw materials for contamination, quality, and label accuracy.
Verified sanitation compliance for equipment, rooms, and handling surfaces.
Monitored bean and seed safety programs across production and storage areas.
Trained staff on GMP rules and food safety procedures.
Identified areas where additional controls are needed to reduce risk of contamination or adulteration of processed foods.
Monitored environmental conditions within processing facilities to ensure safe working conditions for employees and consumers.
Documented HACCP records, lot codes, and traceability logs.
Updated SOPs for food safety practices at Superior Bean and Seed.
Assisted in the development and implementation of employee training programs related to food safety policies and procedures.
Performed regular reviews of company records such as ingredient lists, process flow diagrams, SOPs, HACCP plans.
Coordinated and implemented changes in food production processes as required by regulatory agencies.
Ensured that all suppliers meet established standards for quality control and traceability throughout the supply chain.
Compiled monthly reports detailing all corrective actions taken due to non-compliance issues identified during routine audits.
Maintained adherence to labeling and packaging requirements.
Addressed compliance issues with production processes to ensure adherence to standards. with operations teams.
Night Stocker Lead
United Supermarkets
Lubbock, Texas
05.2013 - 05.2016
Supported store operations at United Supermarkets, coordinating daily front-end and sales floor activities.
Supervised team members during openings, closings, and busy customer service periods.
Monitored inventory levels and communicated replenishment needs to department leaders.
Reinforced company policies, safety standards, and store cleanliness across departments.
Resolved customer concerns and modeled professional service on the sales floor.
Reviewed store conditions and reported operational issues to the Store Director.
Trained new associates on procedures, service expectations, and work routines.
Ensured compliance with safety regulations and company policies.
Ensured compliance with all relevant health and safety regulations.
Established performance standards for each department and monitored progress towards achieving them.
Enforced company procedures and protocols.
Assisted manager in identifying training needs for staff development.
Performed weekly audits of stockroom inventory levels and restocked shelves when needed.
Provided guidance, support and training to staff members.
Reported day-to-day store functions to supervisor.
Conducted regular team meetings to ensure effective communication between departments.
Maintained clean and organized facility to prevent accidents, damages and lost items.
Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
Recorded quantities of damaged, faulty or expired items in product reports.
Restocked shelves and arranged mannequins strategically to enhance customer attraction.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Reviewed completed work to verify consistency, quality, and conformance.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Implemented quality control measures to uphold company standards.
Farm Hand
Earth Feedyard
Earth, Texas
01.2011 - 01.2013
Monitored health and well-being of livestock daily, feeding, watering, and checking animal health
Assisted in the daily care of livestock, including feeding and watering animals.
Provided water, food, vaccinations, and healthcare for livestock.
Cared for livestock and monitored health and living spaces.
Provided medical treatments to sick or injured animals.
Assisted with branding, vaccinations, and basic animal care
Assisted with branding activities during calving season.
Monitored water sources to ensure clean and constant availability for livestock.
Monitored pasture conditions, water lines, and weather changes
Implemented pest and weed control measures to maintain healthy pastures.
Maintained fences, gates, corrals, and ranch equipment
Maintained equipment with preventive maintenance and repairs.
Repaired broken fencing or other structures on the property.
Supported ranch operations with dependable daily field work
Maintained cleanliness of barns to ensure a healthy environment, pens, stalls, and work areas
Conducted regular cleaning of stalls to maintain hygiene for animals, pens and equipment using water hoses or pumps.
Worked with owner to determine ranch needs.
Cleaned out tanks used for storing water or fuel on the property.
Cleaned stalls, pens and equipment using water hoses or pumps.