Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Beverly Alexie

Mountain Village,AK

Summary

Dedicated Office Assistant with over 25 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Cerner/Raven/Schappbook and history of training new employees.

Overview

26
26
years of professional experience

Work History

Office Assistant

YKHC
09.1999 - Current
  • Assessed calls and inquiries to prioritize services based on medical emergencies.
  • Used [Software] to maintain and update over [Number] medical records.
  • Collaborated with clinical staff to provide seamless care coordination for patients.
  • Contributed to a positive workplace atmosphere by fostering effective communication among team members.
  • Enhanced patient experience by maintaining a welcoming and organized front office environment.
  • Kept equipment operating by following operating instructions and troubleshooting any problems.
  • Facilitated patient flow by effectively managing appointments, walk-ins, and cancellations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Education

General

Mountain Village Schools
Mountain Village
05-1992

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Dedicated team player
  • Prioritizing work
  • Office management
  • Excel spreadsheets
  • Appointment scheduling
  • Scheduling appointments
  • Front office management
  • Clerical support
  • Office supplies management
  • Valid Driver's license
  • Multi-line phone proficiency
  • Travel coordination

Languages

English

Timeline

Office Assistant

YKHC
09.1999 - Current

General

Mountain Village Schools