BEVERLY BARLING
Grand Coulee,WA
Summary
Dynamic retail sales specialist with a proven track record at Lowes Home Improvement, excelling in customer service and inventory control. Adept at fostering relationships and enhancing sales performance through effective communication and problem-solving skills. Committed to maintaining safety compliance while delivering exceptional service in fast-paced environments.
Overview
31
31
years of professional experience
Work History
Retail Sales Specialist
Lowes Home Improvment
Torrance, CA
11.2013 - 06.2025
- Assisted in stocking shelves with merchandise and maintaining a neat store appearance.
- Managed multiple tasks simultaneously while ensuring accuracy at all times.
- Greeted customers, answered questions and provided assistance with purchasing decisions.
- Implemented store policies regarding returns, exchanges, warranties and security procedures.
- Maintained an organized work environment to ensure efficient customer service.
- Utilized POS system to process payments quickly and accurately.
- Participated in team meetings to discuss strategies for achieving business goals.
- Monitored sales performance against targets set by management team.
- Provided training support for new employees on sales techniques and operational procedures.
- Handled customer complaints in a professional manner, responding quickly to resolve issues.
- Developed strong relationships with customers through excellent customer service skills.
- Performed inventory checks to identify any shortages or discrepancies in stock levels.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Operations Intern
BP Cherry Point Refinery
Blaine, WA
06.2011 - 09.2011
- Attended daily meetings with supervisors to discuss progress reports or work assignments.
- Ensured compliance with safety procedures while performing job duties.
- Inspected safety devices such as relief valves and alarms to ensure proper functioning.
- Performed daily visual inspections of the entire refinery, including tanks and piping systems.
- Participated in training sessions designed to enhance knowledge of technical procedures.
- Operated valves to regulate flow of materials through process equipment such as pumps, compressors, exchangers, heaters, coolers, and reactors.
- Monitored gauges, indicators and computer displays in order to verify specified operating conditions.
- Communicated with other workers by telephone and radio to coordinate pump operations.
Bartender / Waitress / Cook / Prep
The Black Cat
Bellingham, WA
03.1994 - 03.2009
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Attended regular training sessions to stay updated on new products or trends.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Adhered to state regulations regarding serving alcohol responsibly.
Education
Associate of Applied Science - Process Quality Engineering
Bellingham Technical College
Bellingham, WA06-2012
Skills
- Customer service excellence
- POS management
- Inventory control
- Sales monitoring
- Merchandising expertise
- Relationship management
- Safety compliance
- Problem solving
- Team collaboration
- Effective communication
- Time management
- Task prioritization
Accomplishments
- Number one sales specialist in the region / country in 2021 -2023
Timeline
Retail Sales Specialist
Lowes Home Improvment
11.2013 - 06.2025
Operations Intern
BP Cherry Point Refinery
06.2011 - 09.2011
Bartender / Waitress / Cook / Prep
The Black Cat
03.1994 - 03.2009
Associate of Applied Science - Process Quality Engineering
Bellingham Technical College
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