Beverly Dennis
Timmonsville,SC
Summary
Hardworking Medical Receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
10
10
years of professional experience
Work History
Referral Clerk
Crescent Healthcare
Florence, S.C.
05.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients and updated records.
- Answered central telephone system and directed calls accordingly.
- Verified patients insurance as well as collecting copays and deductibles.
- Coordinated with medical staff and patients to find cost-effective options for services.
- Completed Prior Authorizations on prescriptions.
- Scheduled appointments with specialists on behalf of clients.
- Followed up with clients and specialists to inquire about experience and collect reports.
Registration Clerk
Carolinas Hospital System
Florence, South Carolina
07.2018 - 04.2020
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using reservation system.
- Explained form wording to patients to help each understand information required.
- Operated standard office software applications to compile data and prepare information and correspondence.
Receptionist
Dr. J Mark Lawhon DMD Oral Surgeon
Florence, South Carolina
04.2017 - 04.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Verified dental insurance as well as collected copays and deductibles.
Medical Receptionist
Pee Dee Family Physicians
Florence, South Carolina
04.2012 - 04.2017
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in and check out.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Verified insurance and collected copays and deductibles.
- Medical Records
Education
Certified Dental Assistant Diploma - Dental Assisting
South Florence High School
Florence, SC06.1996
DIPLOMA - Early Childhood Education
Florence Darlington Technical College
Florence, SC06.1995
Skills
- Medical Recordkeeping
- Office Supplies and Inventory
- Scheduling Tests and Procedures
- Referral Arrangements
- Organization and Time Management
- Reminder Calls
- Referral Tracking
- Data Entry Software
- HIPAA Guidelines
- Patient Referral
- Insurance Authorizations
- Clerical Support
- Payment Scheduling and Collection
Timeline
Referral Clerk
Crescent Healthcare
05.2020 - Current
Registration Clerk
Carolinas Hospital System
07.2018 - 04.2020
Receptionist
Dr. J Mark Lawhon DMD Oral Surgeon
04.2017 - 04.2018
Medical Receptionist
Pee Dee Family Physicians
04.2012 - 04.2017
Certified Dental Assistant Diploma - Dental Assisting
South Florence High School
DIPLOMA - Early Childhood Education
Florence Darlington Technical College
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