Beverly Gallegos
Mesa,AZ
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
Work History
Client Service Representative
H&R Block
Mesa, Arizona
01.2025 - 04.2025
- Answered incoming calls from customers regarding billing inquiries, product concerns.
- Opened office for business daily
- Closed office at end of shift
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
Cashier
Goodwill Industies
Tempe, Arizona
05.2024 - 01.2025
- Issued receipts, refunds, credits or change due to customers.
- Answered customers' questions and provided information on store procedures or policies.
- Accepted cash and credit card payments, issued receipts and provided change.
Client Service Representative
H&R Block
Mesa, Arizona
01.2024 - 04.2024
- Answered incoming calls from customers regarding billing inquiries, product concerns.
- Open office for business daily
- Close office at end of day
- Accepted payments
Driver
O'Reilly Auto Parts
Mesa, Arizona
01.2021 - 10.2023
- Maintained accurate logs of vehicle inspections and repair status.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Deliver auto parts
- Stocked shelves
- Accepted payments
Skills
- Customer service
- Billing inquiries
- Payment processing
- Office operations
- Customer relationship management
- Communication skills
- Time management
- Active listening
- Attention to detail
Timeline
Client Service Representative
H&R Block
01.2025 - 04.2025
Cashier
Goodwill Industies
05.2024 - 01.2025
Client Service Representative
H&R Block
01.2024 - 04.2024
Driver
O'Reilly Auto Parts
01.2021 - 10.2023