Beverly López-Rodríguez
Fayetteville,NC
Summary
Motivated Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
Work History
Server
El Cazador Mexican Restaurant
2019.03 - Current
- Collaborated with team members over the years during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm and meaningful relationships with regular customers.
- Learned to prepare some appetizers and drinks for customers.
- Customization of any foods, meeting dietary needs such as gluten allergies, and ensuring food allergy's are appropriately handled.
Cashier
McDonald's
2018.08 - 2019.03
- Efficiently multi-tasking taking orders, restocking for front of house, and cashing out in a timely manner.
- Greeted customers in a energetic and friendly way in the early 6am - 2pm shift.
- Properly addressed any concerns or issues to management.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Server
Little Italy Pizzeria
2018.06 - 2019.01
- Formed meaningful bonds with regular customers.
- Maintained a clean and welcoming environment for guests enjoyment.
- Discussed exquisite specials for the night including specials for beverages.
- Handle customer complaints in a professional manner and attending to a viable solution for both the customer and restaurant.
Server
Cracker Barrel
2018.02 - 2018.06
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Learned about food safety and how to avoid cross contamination
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Chemistry
Fayetteville State University
Fayetteville, NCBiomedical Bachelor Degree -
University of Puerto Rico – Recinto de Aguadilla
Aguadilla, P.R.08.2017
High School -
Manuel Ramos Hernández High School
Quebradillas, P.R.05.2013
Skills
- Skilled in Excel, PowerPoint, and Word
- Bilingual (Fluent in Spanish, English)
- Punctuality, Passionate, Enthusiastic
- Researcher, Fast learner, Innovative
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Memory retention
- Service prioritization
- High-volume dining
- Order Accuracy
Email2
beverly.lopez72@live.com
Extracurricular Activities
UPRAG Women’s Soccer Team, 2014, Present, Midfielder at the University’s Soccer Team.
Timeline
Server
El Cazador Mexican Restaurant
2019.03 - Current
Cashier
McDonald's
2018.08 - 2019.03
Server
Little Italy Pizzeria
2018.06 - 2019.01
Server
Cracker Barrel
2018.02 - 2018.06
Bachelor of Science - Chemistry
Fayetteville State University
Biomedical Bachelor Degree -
University of Puerto Rico – Recinto de Aguadilla
High School -
Manuel Ramos Hernández High School
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