Beverly Mccraw
Chesnee
Summary
Dedicated professional known for optimizing patient care delivery and implementing quality assurance measures. Committed to supporting regulatory standards while enhancing patient satisfaction through effective staff training and clinical protocol development.
Overview
15
15
years of professional experience
Work History
Clinical Coordinator
Spartanburg Regional Medical Center
Immediate Care Center Gaffney
11.2023 - Current
- Coordinated patient care activities to enhance service delivery and patient satisfaction.
- Facilitated communication between multidisciplinary teams to ensure seamless workflow.
- Developed and maintained clinical protocols to improve operational efficiency and compliance.
- Implemented quality assurance measures to support regulatory standards and best practices.
- Trained new staff on clinical procedures, policies, and electronic health record systems.
- Streamlined patient discharge process, ensuring patients received appropriate follow-up resources and reducing readmission rates.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Medical Assistant
Spartanburg Regional Medical Center
Immediate Care Gaffney
06.2017 - Current
- Assisted in patient intake, ensuring accurate data collection and documentation.
- Administered vaccinations and performed basic laboratory tests under physician supervision.
- Managed appointment scheduling, optimizing patient flow and reducing wait times.
- Educated patients on health management practices and medication instructions.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Medical Assistant
Spartanburg Regional Medical Center
Immediate Care Eastside
05.2016 - 06.2017
- Collaborated with healthcare team to enhance patient care strategies and operational efficiency.
- Monitored inventory levels of medical supplies, facilitating timely reordering processes.
- Trained new staff on clinical procedures and office protocols, fostering a supportive work environment.
- Implemented process improvements that streamlined administrative tasks, contributing to enhanced service delivery.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Assisted in patient intake, ensuring accurate data collection and documentation.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Line Packer
Contec
Spartanburg, SC
11.2010 - 05.2015
- Operated packaging machinery to ensure efficient product flow and minimize downtime.
- Inspected finished products for quality assurance, adhering to company standards.
- Collaborated with team members to streamline packing processes and improve workflow efficiency.
- Maintained cleanliness and organization of packing area to promote safety and compliance.
- Trained new employees on operational procedures and best practices in packaging tasks.
- Implemented process improvements that reduced waste and enhanced productivity in packaging operations.
- Monitored inventory levels and reported discrepancies to management for timely resolution.
- Ensured adherence to company policies and industry regulations throughout all stages of the packing process.
- Adhered to safety protocols while operating machinery, contributing to a safe and efficient working environment for all team members.
- Assisted in developing training materials for ongoing employee development in packing techniques.
- Assisted in training new employees on proper packing procedures, promoting a consistent level of work quality across the team.
- Exceeded daily packing targets through diligent work ethic and focus on time management skills.
- Contributed to a positive work atmosphere by maintaining professional demeanor and actively participating in team meetings and discussions.
- Operated automated packing equipment proficiently, maximizing output while adhering to safety guidelines.
- Reduced waste by implementing proper packaging techniques and minimizing damages to products during transit.
- Conducted regular inventory checks and maintained accurate records of packed items, supporting effective stock management efforts.
- Supported warehouse operations by organizing packed goods in designated storage areas, facilitating smooth order retrieval processes.
Education
Medical Assistant
Virginia College
Spartanburg, SC04-2014
Skills
- Staff scheduling
- Clinical leadership
- Clinical documentation
- Developing training programs
- Patient confidentiality
- Clinical supervision
- Patient care
- Clinical instruction
- Direct patient care
- Metrics tracking
- Physical assessments
- Clinical inventory control
- Appointment reminders
- Unit leadership
- Critical thinking
- Decision-making
- Employee performance evaluations
- Staff management
- Certified in CPR/AED
- Patient safety
- Staff supervision
- Performance metrics
Timeline
Clinical Coordinator
Spartanburg Regional Medical Center
11.2023 - Current
Medical Assistant
Spartanburg Regional Medical Center
06.2017 - Current
Medical Assistant
Spartanburg Regional Medical Center
05.2016 - 06.2017
Line Packer
Contec
11.2010 - 05.2015
Medical Assistant
Virginia College