Jamison Kolody
Mayflower,AR
Summary
Dynamic Clinical Coordinator with extensive experience at Bowen Hefley Orthopedics, excelling in multidisciplinary team collaboration and patient safety monitoring. Proven track record in implementing clinical protocols and enhancing patient satisfaction through effective communication and staff development. Skilled in managing patient cases and ensuring compliance with regulatory guidelines.
Overview
23
23
years of professional experience
Work History
Clinical Coordinator
Bowen Hefley Orthopedics
06.2023 - 10.2025
- 11Supervised and managed daily activities of clinical team consisting of Number physicians, nurses, and support staff.
- Implemented new policies and educated staff on changes.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Built strong relationships with patients and families for optimized care satisfaction.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Developed policies and procedures for effective pharmacy management.
- Upheld quality assurance procedures to maintain patient safety and satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Successfully negotiated client contract renewals to create increased revenue.
- Communicated with patients, ensuring that medical information was kept private.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Medical Assistant
UAMS
10.2019 - 05.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Conway Orthopaedic & Sports Medicine Clinic
06.2016 - 04.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Medical Assistant
Centerpoint Hospital
05.2011 - 05.2015
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Taught patients about medications, procedures, and care plan instructions.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Completed EKGs and other tests based on patient presentation in office.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Prepared lab specimens for diagnostic evaluation.
Education
Associate of Science - Nursing
Concorde Career College
Kansas City, MO12-2012
Skills
Multidisciplinary team collaboration
Clinical staff support
Patient safety monitoring
HIPAA
Business correspondence writing
Informed consent
Patient relations
HIPAA compliant
Data compilation
Clinical quality improvement
Managing patient cases
Organizing staff schedules
Compliance with regulatory guidelines
Protocol adherence
Clinical supervision
Unit supervision
Staff development
Administrative assistance
Clinical instruction
Direct patient care
Patient health education
Patient relationship management
Clinical documentation
Case management
Clinical data collection
Care quality assessments
Patient admittance
Infection control
Patient services management
Computerized charting
Healthcare system resources
Department supply management
Unit leadership
Patient flow coordination
Patient care
Clinical inventory control
Rehabilitation services
Medical records management
Staff scheduling
Clinical education
Clinical leadership
Physical assessments
Patient outreach
Records management
Improving clinical quality outcomes
Patient records administration
HIPAA compliance
Patient education
Timeline
Clinical Coordinator
Bowen Hefley Orthopedics
06.2023 - 10.2025
Medical Assistant
UAMS
10.2019 - 05.2023
Medical Assistant
Conway Orthopaedic & Sports Medicine Clinic
06.2016 - 04.2019
Medical Assistant
Centerpoint Hospital
05.2011 - 05.2015
Associate of Science - Nursing
Concorde Career College