Valerie Moreno
Houston,TX
Summary
Adaptable Clinical Coordinator with over 2 years of experience overseeing the clinical care of 65 patients and 40 staff members. Strengths include patient scheduling monitoring, infection control, staff scheduling monitoring and program and policy development.
Proactive Clinical Coordinator excited to transition into a new position where superb leadership and clinical coordination abilities can be utilized. Skilled in task delegation, staff recruitment and scheduling. Committed to ensuring staff is compliant with all safety and health standards and protocols.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Coordinator
Trinity Home Healthcare
2022.01 - Current
- Improved patient outcomes by developing and implementing comprehensive clinical programs and initiatives.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
- Able to recruit medical personnel such us and not limited to CNA’s, HHA’s, RN’s. LVN’s, and MD’s
- Coordinated scheduling of all field staff operations and kept in communication between field staff and patient
- Maintained patient records and recordkeeping systems in accordance with HIPAA protocol
- Processed physician orders, patient communications, plan of cares (485), and frequency for all skilled visits
- Ensured all field staff submit patient visit notes within a timely manner
- Assisted in filing and organization of office paperwork/documents, and input information and documents into system database.
- Responsible for ensuring all field staff complete their yearly and or monthly trainings prior to the expected due date
- Kept in communication with patient to ensure that patient care is top priority
- Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
- Assumed responsibility for learning and adapting to each patient’s special medical, physical, communicative, and emotional needs
- Assisted and worked alongside other office personnel such as DON, HR, and administrator
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Facilitated the integration of new technologies into clinical workflows to improve patient care quality and efficiency.
Legal Assistant
Houston Law Group
2019.07 - 2021.12
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Collaborated effectively with multi-disciplinary teams to tackle complex cases, fostering a positive work environment that promoted success.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Provided valuable training and support to junior staff members as needed, fostering a collaborative work culture that promoted professional growth for all team members.
- Organized documents to manage paper and electronic filing systems of clients.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Education
Associate of Science - Pre-Medicine
Lonestar College
Houston, TX12.2023
High School Diploma -
Jersey Village High School
Houston, TX05.2017
Skills
- Progress Monitoring
- Process Improvements
- Multidisciplinary Team Collaboration
- Records Management
- Patient Services Management
- Diligent
- Patient Care Planning
- Patient Health Education
- HIPAA Compliance
- Patient Relations
- Team Collaboration
- Organizational Skills
- Problem Solving
- Patient Advocacy
- Time Management
- Critical Thinking
- Decision-Making
Certification
Bilingual
CPR certified through the American Red Cross
Timeline
Clinical Coordinator
Trinity Home Healthcare
2022.01 - Current
Legal Assistant
Houston Law Group
2019.07 - 2021.12
Associate of Science - Pre-Medicine
Lonestar College
High School Diploma -
Jersey Village High School
Bilingual
CPR certified through the American Red Cross
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