Beverly Nelson
Aberdeen,WA
Summary
Dynamic store manager with expertise in inventory management, customer relationship management, and team leadership. Proven ability to enhance store operations and drive sales through effective communication and conflict resolution.
Overview
5
5
years of professional experience
Work History
Store Manager
JCPenney
Bellingham, Washington
06.2023 - 02.2026
- Managed daily store operations and ensured compliance with company policies.
- Led a team of associates in customer service and sales initiatives.
- Oversaw inventory management and maintained optimal stock levels.
- Resolved customer complaints in a timely manner.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Merchandise Manager
JCPenney
Lynnwood, Washington
06.2021 - 06.2023
- Managed merchandise planning and inventory control for various product lines.
- Implemented promotional displays to attract customer attention in-store.
- Monitored competitors' strategies to adapt merchandising approaches effectively.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
- Placed prices and descriptive signage to enhance displays and promote items.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
Education
High School Diploma -
Coupeville
Coupeville, WA06-1984
Skills
- Inventory management
- Customer relationship management
- Retail analytics
- Team leadership
- Conflict resolution
- Effective communication
- Problem solving
- Cash reconciliation
- Visual merchandising
- Staff scheduling
- Sales forecasting
Experience
In working for JCP, I have additional experience with the company
2010-2013 ASM of Operations in Bellingham and Silverdale WA - promoted
2013-2021 GM of store in Sequim WA - store closed
Timeline
Store Manager
JCPenney
06.2023 - 02.2026
Merchandise Manager
JCPenney
06.2021 - 06.2023
High School Diploma -
Coupeville