Beverly Ruhlin

• Guided customers with product questions and delivered outstanding service.
• Maintained accurate inventory levels through systematic stock management.
• Executed daily operational tasks efficiently, ensuring timely order fulfillment.
• Executed preparation of numerous grocery orders with precision, consistently achieving tight deadlines.
• Implemented procedures to safeguard food quality, including compliance with storage and handling guidelines.
• Coordinated with team to stage, load, and deliver curbside orders quickly and efficiently, keeping customer wait times low.
• Used Walmart handheld systems (My Grocery) to manage orders, substitutions, inventory updates, and real-time issue resolution
• Maintained a clean, organized workspace and supported backroom operations to keep the department running smoothly.

Assisted patrons with ticket purchases, showtime info, seating questions, and general inquiries.

• Operated registers and handled cash, credit, and debit transactions accurately.

• Maintained clean and organized auditoriums, lobbies, and common areas to enhance guest experience.

• Coordinated with team members during peak hours, sold-out shows, and high-pressure situations to keep operations running smoothly.

• Implemented queue management strategies to speed up ticketing and concessions service.

• Trained new staff on customer service standards, safety procedures, and daily operations.

• Monitored concession inventory and restocked supplies to support consistent service.

• Resolved customer complaints quickly and professionally to improve satisfaction.

• Communicated clearly with guests about show details, accommodations, and theater amenities.

• Promoted a positive work environment by maintaining strong communication and teamwork.