Beverly Stewart
Gainesville,TX
Summary
I am an innovative and responsive team leader with a strong customer service background, combined with motivational and encouraging style. I am a talented trainer, problem-solver and planner that takes on routine and complex job functions to promote business success. I am a well-organized and proactive professional with good communication skills and a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Cracker Barrel
Gainesville, TX
11.2020 - 03.2024
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
- Assessed operational performance to measure compliance with regulatory, industry and brand standards.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Championed 100% guest satisfaction by providing excellent dining experience.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Restaurant Manager
Cracker Barrel
Grapevine, TX
10.2019 - 04.2020
Shift Leader
Cracker Barrel
Sherman, TX
03.2018 - 09.2019
- Supported management and restaurant staff as well as guests
- Assisted management by filling out production charts, HACCP forms and critical charts
- Assisted at cash, on grill, in prep and in backup
Education
Associate of Science - Radiologic Technology
Grayson County College
Denison, TX05.2008
Skills
- Customer service best practices
- Restaurant operations management
- Full service restaurant background
- Staff development talent
- Stable work history
- Organization and prioritization
- Good communication skills
- 30 years customer service experience
Certification
- ServSafe
Timeline
Restaurant Manager
Cracker Barrel
11.2020 - 03.2024
Restaurant Manager
Cracker Barrel
10.2019 - 04.2020
Shift Leader
Cracker Barrel
03.2018 - 09.2019
Associate of Science - Radiologic Technology
Grayson County College
Similar Profiles
Lindsey MilesLindsey Miles
Server at Cracker BarrelServer at Cracker Barrel
Brooklyn ScreetonBrooklyn Screeton
Retail Worker at Cracker Barrel Country StoreRetail Worker at Cracker Barrel Country Store
William HastingsWilliam Hastings
Associate Manager at Cracker BarrelAssociate Manager at Cracker Barrel
Jessica DubowskiJessica Dubowski
Retail Assistant Manager at Cracker Barrel Country StoreRetail Assistant Manager at Cracker Barrel Country Store
Stephanie WheelerStephanie Wheeler
Full-time Physical Therapist for Acute Care Hospital at Texoma Medical CenterFull-time Physical Therapist for Acute Care Hospital at Texoma Medical Center